Assistant Property Manager- The Kelsey Civic Center

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

We encourage candidates with lived experience to apply. This is an on-site position.

The Kelsey Civic Center is a 110-unit affordable housing community for families and individuals with and without disabilities located at: 240 Van Ness Ave, San Francisco, CA 94102.

Pay: $25.00-$27.00/hour DOE

Benefits:

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision

15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.

403b + match

Early close Fridays (3 paid hours each Friday)

Early close prior to a holiday (3 paid hours)

Paid Time off between Christmas and New Year's Holiday

Paid Volunteer Time

Paid Parental Leave and Care Giver Leave

Paid Life Insurance

Free Employee Assistance Plan

Free Basic Dental

Pet Insurance options

Duties:

Enters data in resident accounts receivable ledgers.

Assists with resident records documentation.

Collects rent and other income, makes bank deposits, and forwards receipts.

Assists with the leasing process from initial application to move-in.

Responds to customer services requests.

May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications:

High School Diploma or equivalent.

Preferred Qualifications

One (1) year of administrative, office, accounting, or customer service experience.

Property management work experience and knowledge of applicable local and federal housing laws.

Knowledge of real estate property management applications.

Knowledge and Skills:

Adhere to complex regulatory requirements.

Maintain resident account receivable ledgers under supervision.

Mission Values: At Mercy Housing, everyone contributes to a mission and values centered culture. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.

This is a brief description of the position.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Experience

Required

1 year(s): Office/Accounting/Customer Service experience

Preferred

1 year(s): Affordable Housing/Tax Credit experience

Education

Preferred

High School or better

Licenses & Certifications

Preferred

TCS

COS

Skills

Required

Follow-Through

Detail Oriented

Communication

Behaviors

Preferred

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization