Assistant Property Manager - Lark Landing

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. Lark Landing is an affordable housing apartment community in San Francisco, CA.

Pay: $26.63-$28.63/hour, dependent on experience.

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision

15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.

403b + match

Early close Fridays (3 paid hours each Friday)

Early close prior to a holiday (3 paid hours)

Paid Time off between Christmas and New Year's Holiday

Paid Volunteer Time

Paid Parental Leave and Care Giver Leave

Paid Life Insurance

Free Employee Assistance Plan

Free Basic Dental

Pet Insurance options

Duties

Enters data in resident accounts receivable ledgers.

Assists with resident records documentation.

Collects rent and other income, makes bank deposits, and forwards receipts.

Assists with the leasing process from initial application to move-in.

Responds to customer services requests.

May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

High School Diploma or equivalent.

Preferred Qualifications

One (1) year of administrative, office, accounting, or customer service experience.

Property management work experience and knowledge of applicable local and federal housing laws.

Knowledge of real estate property management applications.

Bilingual Preferred (Chinese, Spanish, Tagalog)

Knowledge and Skills

Adhere to complex regulatory requirements.

Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Experience

Required

1 year(s): Office/Accounting/Customer Service experience

Preferred

1 year(s): Affordable Housing/Tax Credit experience

Education

Preferred

High School or better

Licenses & Certifications

Preferred

TCS

COS

Skills

Required

Follow-Through

Detail Oriented

Communication

Behaviors

Preferred

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization