Debug & Rework SME (Test Engineering)
About the role
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Debug & Rework Subject Matter Expert (SME III)
Job Summary
The Debug & Rework SME III serves as the regional technical authority for Debug and Rework processes across multiple manufacturing sites. This role is responsible for developing, standardizing, and optimizing repair processes, troubleshooting methodologies, and failure analysis practices to improve quality, productivity, throughput, and customer satisfaction.
The SME III provides technical leadership, drives continuous improvement initiatives, supports New Product Introduction (NPI), monitors regional performance through key operational metrics, and ensures compliance with global standards and best practices. This position also develops the technical capability of engineering and production teams through training, coaching, and mentoring.
Essential Duties and Responsibilities
Serve as the regional Subject Matter Expert for Debug and Rework processes.
Standardize Debug and Rework methodologies, procedures, and best practices across manufacturing sites.
Monitor regional KPIs and lead improvement initiatives to optimize quality, productivity, and operational performance.
Lead troubleshooting, failure analysis, and root cause investigations for complex manufacturing issues.
Develop and implement corrective and preventive actions (CAPA).
Support NPI by developing repair strategies, documentation, and process readiness.
Partner with Manufacturing, Test, Quality, Process Engineering, and Operations to improve repairability, reliability, and manufacturing efficiency.
Lead regional projects focused on process optimization, cost reduction, and operational excellence.
Develop and maintain repair documentation, work instructions, visual aids, and technical standards.
Conduct regional audits to ensure compliance with Debug and Rework standards.
Develop and deliver technical training programs; coach and mentor engineers, technicians, and Site SMEs to build organizational capability.
Analyze repair trends and manufacturing data to identify improvement opportunities.
Support customer visits, Quality Business Reviews (QBRs), and technical discussions as required.
Ensure compliance with company policies, quality systems, IPC standards, ESD requirements, and safety regulations.
Perform other duties as assigned.
Qualifications
Bachelor's Degree in Electronics, Electrical, Manufacturing, Industrial, Mechatronics Engineering, or a related discipline.
Minimum 15 years of manufacturing experience with at least 7 years in Debug, Rework, Test, Failure Analysis, Manufacturing Engineering, or a related field.
Strong knowledge of electronic troubleshooting, PCB repair, SMT/THT processes, IPC standards, and Root Cause Analysis.
Experience with Lean Manufacturing, Six Sigma, continuous improvement, and cross-functional project leadership.
Excellent analytical, communication, coaching, and problem-solving skills.
Proficient with Microsoft Office and manufacturing systems (MES/ERP).
Preferred Qualifications
Master's Degree in Engineering or MBA.
IPC certifications (IPC-A-610, IPC-7711/7721, J-STD-001).
Lean Six Sigma Green Belt or Black Belt.
Experience supporting regional or global manufacturing operations.
Key Performance Indicators (KPIs)
First Pass Yield (FPY)
Pass on Retest (PRT)
Test WIP inventory (Test WIP)
Debug Efficiency
Rework Efficiency
Debug Productivity
Rework Productivity
Repair First Pass Yield (RFPY)
Repeat Repair Rate
Customer Return Reduction (RMA)
Cost of Poor Quality (COPQ)
Production SCRAP
Process Standardization and Audit Compliance
Training Effectiveness and Technical Capability Development
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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