Executive, Sales Support

IN THIS ROLE YOU WILL:

Engage customers on commercial queries

Assist on rates quotations / filing / maintenance / renewal of quotation & contracts

Manage general administrative functions relating to pre-sales activities

Support the customer contact by preparing customer documents

Support the customer planning and implementation process

Provide customer information and support the identification and qualification of Sales leads

Engage customer periodically with Key Account Managers / Sales for active interactions and involvements

Support Sales in preparing business reviews as required

Responsible for upkeep of ISO standards / Audit requirements / Environmental awareness and ensure maintenance of customer contracts for team.

Manage any other tasks as assigned

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

Diploma/ degree with at least 3-4 years of work experience

Broad understanding of the forwarding business

Ability to handle multiple and hanging priorities

Ability to work effectively, independently and in a team environment

Excellent verbal and written communication skills

Excellent basic business skills

Experience with MS offices e.g. Outlook; experience with CRM tools preferred

We regret to inform that only shortlisted applicants will be contacted further by the hiring team. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.