Client Partnership Manager

Job Description:

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role – What You’ll Do:

As a Client Partnership Manager, you will lead strategic client relationships and deliver measurable outcomes within the workers compensation scheme.

You will:

Lead and manage client relationships, ensuring high levels of engagement and satisfaction

Develop and execute account management plans aligned to client needs

Monitor SLA performance and drive continuous improvement

Identify risks and emerging trends

Deliver value-added services that improve return-to-work outcomes and reduce claims costs

Data & Governance Programs to deliver reporting, dashboards and strategic support

You will work closely with:

Claims Teams to ensure strong case management and RTW planning

Advisory Specialists providing technical, premium, injury partnership and risk insights

Intermediary networks

To be successful in this role, you will bring:

Minimum 5 years’ experience in Workers Compensation (essential)

Ability to interpret premium and claims data and translate insights into action

Strong client relationship and stakeholder management skills

A proactive, solutions-focused approach with a passion for client outcomes

Prevention and early intervention innovation to drive client performance

Confidence in leading Executive/ Board meetings, influencing stakeholders and driving accountability

Practical leadership experience, with the confidence to manage priorities and navigate challenging situations

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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