Shift Operations Manager

Shift Operations Manager | Hoppers Crossing

Monday - Friday role, working 6AM - 2PM

Build an engaged team fostering a collaborative and high-performing culture

Genuine pathway for long-term career progression in Supply Chain

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community.

We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

An attractive remuneration package

Team discounts across our range of Woolworths Group brands

A global business with endless career possibilities

Opportunity to have public holidays off

Generous parental leave policy, with 4 weeks paid leave for all secondary carers, and all full and part-time roles can access Parental Leave from their first day

A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app

Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our amazing Operations Managers, Dani.

What you’ll do

Lead a team of people leaders, providing them with the guidance and support they need to succeed.

Proactively identify and address areas for optimisation, driving continuous improvement across all operational processes.

You'll use data and a strong understanding of business systems to boost operational efficiency and achieve KPI’s

Demonstrate agility in navigating complex changes, ensuring your team remains engaged and supported through transitions.

Oversee budget management and optimise resource allocation to achieve maximum operational efficiency and meet our strategic goals

What you’ll bring

A proven background leading a team within Supply Chain, Retail, FMCG

The ability to work with union representatives in relation to dispute resolution and outcome/decision making.

A track record of navigating complex change while keeping teams engaged and supported.

A deep commitment to safety protocols and procedures is crucial

The ability to effectively plan and prioritise tasks is essential.

You'll be comfortable articulating goals to your team and have the ability to provide feedback as needed

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes