Sales Development Representative

Overview

Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.

About the Role

As a Sales Development Representative (SDR), you serve as the first point of direct contact with prospective customers as they begin their buyer journey. You are responsible for identifying, engaging, and qualifying potential customers, building early relationships, and creating a strong pipeline for the Sales organization.

You work closely with Sales and Marketing to ensure high‑quality lead flow, accurate qualification, and a seamless transition into the sales process. Success in this role is measured by qualified meetings, pipeline contribution, and the quality of opportunities passed to Sales.

What does a great Sales Development Representative do?

Customer identification & outbound activity

Proactively identify potential customers through research, outbound calling, social selling, and analysis of target accounts

Develop and execute targeted outbound activities across multiple channels (phone, email, social)

Actively seek out key contacts within qualified accounts to initiate meaningful conversations

Lead generation & qualification

Generate qualified sales opportunities by clearly articulating Radancy’s solutions and value proposition

Qualify leads against predefined criteria to ensure strong handover to Sales

Partner with Marketing to convert marketing‑qualified leads into sales‑qualified opportunities

Communication & relationship building

Serve as the initial point of contact for prospective customers

Build early relationships and uncover customer needs through clear, persuasive communication

Maintain timely, relevant, and professional follow‑up with prospects

Documentation & performance tracking

Maintain accurate and complete documentation of all activities in the CRM system

Track outreach, lead quality, and pipeline contribution against defined targets

Consistently work toward weekly, monthly, quarterly, and annual activity and pipeline goals

Collaboration & continuous improvement

Work closely with Sales to ensure qualified leads move seamlessly into the sales process

Share insights and feedback to improve outreach strategies and lead quality

Continuously develop product, market, and sales knowledge to improve effectiveness

Qualifications

Sales capability & mindset

Experience in Sales Development, Inside Sales, or a comparable B2B sales role

Solid understanding of sales cycles, lead qualification, and outbound sales techniques

Strong commercial curiosity and a desire to build a long‑term sales career

Communication & research skills

Excellent verbal and written communication skills in English

Ability to research accounts, identify decision makers, and tailor outreach

Confidence engaging prospects via phone, email, and social channels

Execution & collaboration

Strong organizational skills and attention to detail, particularly in CRM documentation

Ability to manage priorities in a fast‑paced, target‑driven environment

Comfortable working cross‑functionally with Sales and Marketing

Learning & adaptability

Proactive, self‑motivated, and open to coaching and continuous development

Ability to adapt to change and evolve with new tools, processes, and sales approaches

Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:

Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.

Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.

Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.

Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.