Practice Director - Operational Readiness

Overview:

At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.

Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of what we can achieve together. We are 18,000 projects and counting – improving lives and helping shape the growth of sustainable, progressive and inclusive communities.

Your role

As a Practice Director – Operational Readiness, you are a senior leader responsible for driving growth, delivery excellence, and capability development within your area of practice, with a focus on healthcare environments. You lead strategic accounts and complex operational readiness initiatives, ensuring strong financial performance, high-quality outcomes, and client satisfaction across clinical and operational settings.

You act as a trusted advisor to stakeholders, shaping delivery, resourcing, and operational readiness strategies while proactively identifying risks and opportunities across your portfolio.

You also play a key role in developing senior and intermediate talent, embedding best practices and quality standards, and strengthening the organization’s market presence through thought leadership and industry engagement within the healthcare sector.

Responsibilities:

Lead strategic healthcare sector accounts and drive growth within the Operational Readiness service line

Act as Project Executive on complex engagements, ensuring delivery excellence, quality, and client satisfaction

Oversee financial performance across your portfolio, managing risk, optimizing resources, and achieving strong project outcomes

Shape and contribute to business development, including strategic pursuits, account planning, and market intelligence

Establish and continuously improve delivery methodologies, quality standards, and best practices (QMS) including the developing of standardized tools and processes.

Coach and develop senior and intermediate practitioners, building high-performing, collaborative teams

Provide expert guidance to stakeholders, influencing decisions on delivery, resourcing, and operational readiness strategy

Strengthen the organization’s market presence through thought leadership and industry engagement in the healthcare sector

Qualifications:

10+ years of experience delivering large, complex projects or programs, including recognized expertise in healthcare with a preference for acute care environments

Proven experience leading strategic accounts, client relationships, and business growth initiatives

Strong financial acumen with experience managing project performance, risk, and profitability

Demonstrated ability to lead, coach, and develop senior-level professionals

Established industry network and active engagement in relevant professional or trade associations

Professional Healthcare designation is considered a strong asset

Exceptional leadership, stakeholder management, and strategic thinking skills

Don’t have every single qualification? We know that some people are less likely to apply for a job unless they are a perfect match. At Colliers Project Leaders, we’re not looking for “perfect matches.” We’re looking to welcome people to our diverse, inclusive, and authentic workplace. So, if you’re excited about this role but don’t have every single qualification, we encourage you to apply anyway. Whether it’s this role or another one, you may be just the right candidate.

What you can expect:

An opportunity to truly impact our communities

A flexible work environment

A comprehensive onboarding experience

Significant professional development, training, and a mentorship program

A paid volunteer day

An environment where people feel welcome, heard and included, regardless of their differences

And much more!

Join our team of difference-makers and help shape the growth of dynamic communities.

Approximate Salary Range for Practice Director: $126,000 to $173,000

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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Disclaimer:

Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 17,000 professionals operating in 63 countries.

Colliers Project Leaders has suspended our COVID-19 vaccination requirement. In circumstances where our clients have a different COVID-19 vaccination policy, the Clients’ requirements will supersede.

Colliers Project Leaders standard recruitment process requires applicants to be subjected to formal background and reference checks prior to their hiring.