Manager Operations - Transaction Management

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Operations - Transaction Management.

In this role, you will:

Engage and contribute positively towards Change management and sustainable savings in relation to Process Efficiencies. Enable the operating model followed Globally for institutional clients. Take measures to meet target savings for FTE reduction through process re-engineering or efficiency drives. Observe all project/migration timelines.

Build robust and open business relationships. Conduct monthly BAU calls. Ensure regular minute discussions with BPs to develop relationship and understand requirements. Be the first point of escalation in resolving issues with the Business Partner on a timely & ongoing basis.

Responsible for ensuring that the Trades are processed with quality and signoffs sent within set deadlines. Additional focus on priority clients and strategic approach on valuations should be done keeping the priority clients in mind.

Liaise with other process/support verticals (Reconciliations, Pricing, GDS, CA, CCO, Global Reporting Centre, Training Team, etc.) for the day-to-day process & team management. Meet the KPI threshold. Zero escalation from Business Area/Client.

To maintain HSBC internal control standards and support internal/external reviews including the timely implementation of audit points. Responsible for ensuring Trade processing operating procedure is followed by management of risks (if any). Continually assess the risks inherent in department processes and procedures.

Identify and reduce manual processes for enhanced operational control. Enable and implement technology upgradation. Act as per the role of DBIRO for captured roles. Complete IOC for captured roles.

Responsible for ensuring governance on all daily/weekly trackers updated by team. Update all management MI by the stipulated deadlines. Additional review of Job-Aid Matrix, SOPs, process notes, checklists and other internal process related documents periodically.

Undertake/participate in projects for improvement in delivery quality and/or timeliness. Supervise UAT testing as and when required. Perform any additional responsibilities that may be required by the Supervisor in support of the ongoing management and development of the division.

To be successful you will:

Technical excellence and people management expertise to achieve target deliverables combined with the ability to get work done from administrators and / or SMEs to achieve target KPIs. Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model.

Working knowledge on the A&V and Trade platform like SimCorp Dimension. Good knowledge in investment accounting, investment valuations, fund industry. Knowledge in the use of Bloomberg and/or Reuters.

Strong Accounting Concepts with a clear understanding of financial statements. Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations. Ensure strict compliance with processes and FIM guidelines to mitigate risks and prevent business impact. Identifies and addresses exceptions, failures, inaccuracies, or delays that could lead to operational disruptions.

Reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements

Bachelor’s/ master’s degree in finance/accounting. 3-5 years of relevant Funds administration experience.

Complete understanding of Trade Life Cycle. Excellent knowledge of Capital Markets and Financial instruments. Excellent knowledge in accounting principles and fundamentals of accounting. Clear understanding of the E2E Fund Accounting Model.

Ability to update, manage and analyze MI related activities.

Strong working knowledge on MS Office.

You’ll achieve more when you join HSBC.

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Issued By HSBC Electronic Data Processing (India) Private LTD