Credit Risk Analyst | 6 month contract

About Heidelberg Materials Australia

Heidelberg Materials Australia is a leading supplier of construction materials, with a proud history of supporting the nation’s infrastructure. With operations across Australia, we are committed to safety, sustainability, and investing in our people. Our people are at the heart of what we do, and we foster a collaborative culture where everyone plays a role in delivering strong outcomes for our customers and communities.

The Role

We are seeking a detail-oriented and proactive Credit Risk Analyst to join our team on a 6-month fixed term contract based at our Parramatta office.

This is a hands-on role supporting our credit risk and collections functions. You’ll work closely with our Risk Analyst and broader Finance and Sales teams, contributing to informed credit decisions while maintaining strong customer relationships.

The role is primarily focused on risk support activities, with dedicated time each week supporting collections for an assigned customer portfolio.

Key Responsibilities

Risk Support (Majority of Role)

Assist with credit risk assessments, credit vetting, and ongoing risk analysis for new and existing customers

Review financial information and credit applications to support informed decision-making

Monitor risk alerts, exposure limits, and exceptions, escalating issues where required

Support monitoring of customer credit limits, identifying trends and early warning indicators

Maintain accurate records for credit applications, assessments, and risk reviews

Assist in preparing risk reports and documentation

Collections Support (Approx. One Day per Week)

Manage a high volume of collection calls across an assigned customer portfolio

Negotiate payment outcomes for accounts in arrears

Monitor and report in real time on payment deterioration or adverse trends

Record and manage credit claims and disputes through to resolution

Manage customer orders in line with approved credit limits

Use diary systems to ensure timely follow-ups with customers and stakeholders

Collaborate with the Sales team to resolve issues impacting payment

General

Demonstrate flexibility in working hours to meet business needs

Maintain a professional and collaborative approach with internal and external stakeholders

About You

You are a motivated and detail-focused professional who thrives in a fast-paced environment and enjoys balancing analytical work with customer interaction.

Experience & Skills:

Experience in credit risk, finance, or collections (preferred)

Strong analytical skills with the ability to interpret financial information

High attention to detail and accuracy in record-keeping

Confident communication and negotiation skills

Ability to manage competing priorities and meet deadlines

Proficiency in Microsoft Office (Excel capability highly regarded)

Attributes:

Collaborative and team-oriented mindset

Strong customer focus with a solutions-driven approach

Proactive, organised, and resilient

What We Offer

Remuneration package of $73K + Super

Supportive and inclusive team environment

Exposure to both credit risk and collections functions

Learning and development opportunities to build your career

Access to our Material Benefits program, including discounts, wellbeing initiatives, and family support

A workplace that prioritises safety, respect, and diversity

We’ll Make It Happen.