Manager, Specialty Referral Development

The Opportunity

The Manager, Specialty Referral Development supports the growth and coordination of Crescent Oral Surgery and four Ontario Endodontic Specialists clinics. This role focuses on strengthening referral relationships, improving alignment across clinics, and increasing internal case retention for specialty services.

As the clinics continue to scale, this field-based role is critical to driving referral growth, reducing external referral leakage, and supporting consistent patient flow while maintaining a strong patient experience.

Who You Are

You are a relationship-driven professional who thrives in a fast-paced, multi-site healthcare environment. You are proactive, organized, and comfortable balancing field-based relationship building with operational follow-through.

You communicate clearly, collaborate effectively across clinical and operational teams, and are motivated by measurable growth, efficiency, and patient-centric outcomes.

The Impact You’ll Have

Reporting to the Director, Specialty Service Development, this role works closely with Practice Managers, Partners, and clinical teams to scale oral surgery and endodontic services efficiently.

By strengthening referral relationships and reducing external referral leakage, the Manager, Specialty Referral Development will help keep more specialty care within the Dentalcorp network. This drives higher case volume, improved clinic utilization, and stronger internal growth. While delivering faster access, better continuity, and providing a more seamless experience for our patients.

In This Role, You Will

Build and maintain a targeted referral network of general dentists and healthcare professionals across Ontario

Conduct regular in-person visits to strengthen referral relationships and awareness of specialty services

Increase referral volume and internal case retention for oral surgery and endodontics

Serve as a key liaison between Crescent Oral Surgery, Endodontic Specialists clinics, and the broader network

Support scheduling optimization, patient flow, and day-to-day operational alignment

Promote consistent treatment planning standards to improve efficiency and case acceptance

Identify opportunities for service expansion and increased internal case volume

Partner with marketing on referral materials, education events, and outreach initiatives

Track referral activity and performance using CRM tools and dashboards

Monitor key KPIs including referrals, procedural starts, revenue mix, and patient visits

Collaborate with Practice Managers and Partners on group-specific performance initiatives

Escalate operational or performance risks as needed

Work cross-functionally with field operations, recruitment, and clinical excellence teams

What You’ll Bring

2–3+ years of experience in business development, referral development, patient coordination, or sales, ideally within dentistry or healthcare

Proven success driving growth through referrals, case volume, or revenue

Strong relationship-building skills with dentists or healthcare providers

Comfort with field-based work and regular travel across Ontario/GTA

Experience using CRM tools (Salesforce or similar preferred) and performance reporting

Proficiency with Microsoft Office, particularly Excel

Strong communication, organization, and follow-through skills

Results-oriented mindset with a focus on growth and patient experience

Post-secondary education in Business, Healthcare Administration, Sales, or a related field preferred

Dental specialty exposure or event/marketing support experience considered an asset

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Salary Range: The base annual salary range is $90,000-$110,000, plus a bonus of up to 10% and a competitive total rewards and benefits package. Salary is determined based on the candidate's work experience and will be discussed during the interview process.