Assistant Meeting and Events Operations Manager

Assistant Meeting & Events Operations Manager, Hotel du Vin

Rate of Pay / Hours: OTE of up to £13.70 per hour including Tronc and Retention Bonus

Type of Contract: Permanent

Location: Avon Gorge Bristol

It’s all in the detail. From an intimate meeting for six guests to a 100‑cover wedding, you make every moment happen. We create memories our guests never forget - and as Assistant Meetings & Events Operations Manager, you’re right at the heart of bringing those experiences to life.

This is a fully hands-on, operational role. You won’t be sitting behind a desk - you’ll be on the floor, leading your team, ensuring rooms are set, service is flawless, and every guest feels looked after from the moment they arrive.

What you’ll be doing

Taking operational charge of the conference and event spaces

Being the visible, face‑to‑face contact for all Meetings & Events guests

Leading the team during event setup, service, and clear-down

Ensuring every detail is executed to brand standards throughout the day

Building strong guest relationships to encourage repeat business

Working closely with the Front Office Manager and Bar & Bistro Manager

Completing Duty Manager responsibilities as required

What we’re looking for

Experience in a similar operational role is beneficial, but a great attitude, a warm smile, and a genuine passion for hospitality are essential. You’ll thrive in a fast-paced, physical environment and enjoy leading a team from the front.

This is not an office-based events position. It is an active, on-your-feet, hands-on operational role focused on delivering exceptional live event experiences.

IND1

Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £40 per night.

Discounted Friends and Family Room Rate with 50% off best available rate.

35% off your bill when you dine in our Brasseries and Bistros

Fully funded Apprenticeship programmes that support you in developing your career

High Street Discounts on a range of high street shops, experiences, holidays and much much more

Cycle to work scheme – save up to 40% on a wide range of bikes

Healthcare Cash Plans - dental, optical, medical and more available from £5 per month

Referral schemes that pay up to £1500 (just for getting your mates jobs!)

A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.

We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary

We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast

We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

Private Medical Healthcare

Bonus Plan based on clear and transparent KPI’s

Critical Illness cover

Life Assurance

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.