IT Business Analyst (Lead I - Business Analysis)

Role description

IT Business Analyst

Location: London

Type: Fixed-Term Employment Contract

Start Date: ASAP

We are looking for a proactive Business Analyst to support key transformation initiatives by identifying business improvement opportunities, defining requirements, and driving measurable outcomes. This role will work closely with business, transformation, and technology teams to ensure solutions are aligned to strategic objectives and deliver tangible value.

Key Responsibilities

Analyse business processes and identify opportunities to improve efficiency, productivity, and operational performance.

Gather, document, and translate business needs into clear requirements, user stories, and actionable deliverables.

Partner with business and technology stakeholders to support the successful delivery of transformation programmes.

Track and measure business outcomes, including cost optimisation, process improvement, risk reduction, and value realisation.

Facilitate workshops, process mapping, and stakeholder discussions to define future-state solutions.

Act as the key liaison between business, transformation, and technology teams, ensuring alignment throughout delivery.

Support change adoption by ensuring solutions meet business needs and deliver expected benefits.

What You'll Bring

Experience as a Business Analyst within transformation, process improvement, technology, or change programmes.

Strong requirements gathering, process mapping, and business analysis skills.

Ability to identify inefficiencies and recommend practical, value-driven solutions.

Experience working with both business and technical stakeholders across multiple functions.

Strong analytical, problem-solving, and communication skills.

Experience working in Agile and/or Waterfall delivery environments.

Proven ability to manage competing priorities in a fast-paced environment.

Why Join?

This is an opportunity to play a key role in business transformation initiatives, helping shape solutions that drive operational excellence and measurable business value.

#UST

Skills

business analysis,operational efficiency,business requirements,cost optimization,productivity improvement,risk reduction,value realization,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact - touching billions of lives in the process.