Commercial Account Director

About the role

The Account Director (USA) will our commercial client-base and be responsible for implementing an effective business development & customer acquisition strategy – including identifying new markets, leads & opportunities and increasing the level of customer engagement to hit a revenue target.

Responsibilities

Implementing the USA sales and business development:

Work with Director Americas Commercial Sales to implement the sales and business development strategy.

Maintain a strategic view of the USA customer, partner and competitive landscape

Drive business growth and expansion into different markets and domestic geographies

Achieve annual sales target

Undertaking business development & sales activities with key customers and channel partners:

Identify end-user groups/divisions within the customers

Identify key contacts in the customer organizations

Identify key use cases and requirements for the customers

Qualify customer opportunities.

Engage with customers to secure product and capability demonstrations for Fivecast

Engage with customers to secure, monitor, track and review Fivecast product trials

Engage with customers to secure sales of Fivecast product and capabilities

Manage the Fivecast USA customer opportunity pipeline, including the development and execution of customer capture plans

Identify and engage with key customer influencers (eg thought-leaders, professional associations etc) to promote Fivecast in the US law enforcement, national security and defense sectors.

Build long-term relationships with new and existing customers and partners

Grow existing customer user base through direct and channel sales

Provide trustworthy feedback and after-sales support

Represent Fivecast at conferences as a delegate or exhibitor

Update the customer relationship management (CRM) system

Maintain the relevant sales forecast

Thought leadership:

Working with the marketing team and external consultants to build thought leadership around Fivecast

Represent Fivecast at conferences as a delegate or exhibitor

Product demonstration and training:

Maintaining a strong user understanding of Fivecast software and its key features.

Work with the tradecraft team to provide software demonstrations to potential customers, as required.

Work closely with the Director of Channel in engagement with Fivecast partners

Requirements

5 to 7 years' experience selling to the Corporate Security sector

A proven track-record in enterprise software sales in the Commercial sector

Excellent communication and stakeholder management skills

Demonstrated history of over-achieving sales targets and earning 100% club awards

Bachelor’s Degree. Masters in Business Administration is a plus

Desirable Criteria:

Current list of contacts in commercial accounts and ability to leverage your network to bring revenue to Fivecast.

Understanding of application of open-source intelligence and risk assessment

Understanding of investigation and intelligence practices