Digital Operations Specialist

Position Type

Full Time

Career area

Business Operations

Location

Calzada legaría, Torre 1 Piso 7, Ciudad de México, Ciudad de Mexico 9040, Mexico

Job ID

R-87150

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

WHO YOU’LL WORK WITH

As a Digital Operations Specialist, you’ll report directly to the LATAM Digital Ops Director. You

will work cross functionally with Business, DSM, Logistics and Tech functions as well as Product,

Capabilities and other geo and global teams to deliver a seamless consumer journey across our platforms.

WHO WE ARE LOOKING FOR

As our Digital Operations specialist, we are seeking a great teammate with digital experience to

support fast-growing businesses and markets. You are passionate about constantly finding ways

to make things run better, faster and with the least amount of wasted effort across multiple

operation functions.

Bachelor’s degree or higher in Business, Merchandising, Digital Marketing, or related field or equivalent combination of education and experience

2+ years of comparable digital experience, working on consumer-facing digital platforms (digital commerce or retail)

Strong proficiency with MS Excel

Comfortable in problem structuring and strategic problem solving

Strong attention to detail & ability to move from task to task quickly

Strong English communication skills

Able to work in a fast-paced environment and manage multiple projects at once

WHAT YOU’LL WORK ON

As our Digital Operations Specialist, you’ll support the Operations team in driving the platform

offense for MX NDDC (Nike Direct Digital Commerce) channels. Your main responsibilities will

include:

Being a platforms expert

Manage day to day Nike.com and Nike App operation

Support and provide solutions to business owners and other x-functional teams from and E2E perspective; aligning requirements, timelines, stakeholders and risks.

Operation lead

Lead pricing and markdowns processes for NDDC

Coordinate seasonal commercial moments from the OPS perspective, ensuring timelines, risks and requests can be met

Coordinate BAU reporting for x functional teams

Act as POC for new capabilities and promotions enhancements

Testing

Follow up on issue tracking with correspondent x functional teams

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.