Data Analyst

276823BR

Data Analyst

Nottingham, Nottingham Support Office

Permanent

Full-time

Job Description

The importance of your role.

This is your chance to be part of something a bit different. We've big plans for the future - we want to be the best Pharmacy led health and beauty retailer. You’ll really help us to achieve this with your expert customer knowledge, and we think that’s a big opportunity. Get to know our customers and find out how they really feel, from our fantastic Boots Advantage Card database. Our customers are the heart of everything we do, so how they feel matters to us, it has a big impact on how we change and improve as a business.

Together these elements will play a big part in making us No 1 for Customer Care.

Primarily, as our in-house customer analysis expert, you’ll get to know what our customers love and what they want to of. It’s all about finding out more, and discovering the little things that really make a difference – it’s how we’ll attract even more customers to join our Advantage Card scheme.

Secondly, you’ll make fantastic use of our amazing technology and systems, which will help us really connect with our customers. By gathering customer insights you’ll get a real feel for the direction we’ll be working towards, and put together your own recommendations from our approach.

Finally, your analysis will have a real impact on how we develop our knowledge-based, direct marketing as a business – so our customers are always at the heart of our campaigns.

What you’ll be doing day to day.

Analyse our Boots Advantage Card customer’s data, using our in depth, system technology

Inspire the Insights Team with your customer expertise, and passion for great customer care

Put together presentations on your findings, and how your in depth knowledge of our customers can really help shape our marketing campaigns

Support colleagues who use new systems, and technology, as a point of call on all things data system related

How will you do it?

Constantly analyse our customers feedback, keeping in mind how we can improve our services and how we approach marketing campaigns

Manage the system, considering the best way our customer data can be looked at

Present your data and recommend how we can keep the views of our customers at the centre of our marketing campaigns

Work closely with the Insights team on delivering what our customers really feel

Know our customers, and find out how they really feel about us – it’s everything from service, products, in store questions or what we could do better. Be sure to spot patterns of unified thoughts, and let us know. We want to be the best.

What you’ll need to have.

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It’s a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. You’ll need have lots of experience in analysing databases using SQL or similar tools, along with having a great analytical or numerate degree, like Economics, Maths or Operational research. We think that’s great, but it isn’t just about experience and qualifications, we’re interested in seeing a bit more, the real you – and that makes us all feel good.

Closing date

02-Jul-2026

Business Area

Support Office

Function

Digital

Shift pattern

Full time - weekdays

Keywords

data analyst

Hours per week

37.5

Latitude,longitude 1

52.927182,-1.183948

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays

Is this a Global Brands req?

No

Airport

No

Should this appear on the No7 Beauty Company website?

No

Company

Non Stores

Division

Non Stores

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

East Midlands

Area

East Midlands (non stores)

Store

Nottingham Support Office

Req Posted Date

02-Jul-2026

County

Nottinghamshire

Country

UK

Address 1

Recruitment Service Centre (D94)

Address 2

Thane Road

Address 3

Nottingham

Post Code

NG90 1BS

Source

Boots