Platform Architect

India - Bangalore

Professional Services/Full time/Onsite

Guidewire is seeking a hands-on Platform Architect to own the cloud and delivery platform that supports our internal AI Engineering team in Bangalore. You will be the single owner of the infrastructure, CI/CD, and operational platform that 4–6 concurrent AI productization Strike Teams build on top of. Your work makes every other engineer on the team faster, safer, and more autonomous.

Unlike a pure cloud architect role, this position is deeply hands-on - you will stand up the AWS PROD environment, build and operate CI/CD pipelines across all projects, scale vector databases, and own LLM API hosting and token-cost optimization. Single ownership keeps platform decisions coherent across our entire portfolio.

Job Description

AWS Production Environment: Stand up and operate the team’s AWS PROD environment end-to-end - networking, IAM, compute, storage, observability. Set the standards every Strike Team’s workloads will run inside.

CI/CD Across Strike Teams: Build and maintain unified CI/CD pipelines that all Strike Teams consume. Ensure consistent quality gates, deployment patterns, and rollback safety across 4–6 concurrent projects.

Vector Database Operations: Own the vector database tier (e.g., OpenSearch, Pinecone, Weaviate, neo4j). Scale indexes, manage ingestion pipelines, and ensure cost-efficient operation as project volume grows.

API Hosting & Token Optimization: Manage LLM API integrations and hosting - quotas, rate limits, model routing, caching, and ongoing cost optimization across providers (Bedrock, Anthropic, OpenAI).

Cross-Team Enablement: Build reusable Terraform/CDK modules, golden paths, and platform documentation that let Product Engineers ship features without re-inventing infrastructure.

Technical Standards: Set platform standards in partnership with the AI Architect, QA Architect, and SecOps Engineer - coherent decisions across infra, AI, quality, and security so that projects compose cleanly

KPIs & Success Metrics

AWS PROD environment availability and operational SLAs met.

CI/CD adoption: of Strike Teams on the unified pipeline; deployment frequency and rollback safety.

Vector database performance and cost-efficiency (retrieval latency and cost per query within budget).

LLM API and token-cost optimization - cost per project trending down with no quota incidents.

Developer enablement: reusable Terraform/CDK modules and golden paths adopted; reduced per-project infra setup time.

Key Skills & Experience

Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.

Experience: 12+ years of software/infrastructure engineering experience, with at least 5 years in a senior platform or cloud architect role.

Technical Proficiency:

Deep expertise in AWS - networking (VPC, PrivateLink), compute (ECS/EKS, Lambda), data services (RDS, OpenSearch, S3), and IAM.

Strong Infrastructure-as-Code skills with Terraform or AWS CDK.

Hands-on experience operating production vector databases at scale.

Production experience integrating and operating LLM APIs (Bedrock, Anthropic, OpenAI) - including cost modeling, caching strategies, and observability.

Strong CI/CD background (GitHub Actions, CodePipeline, or equivalent) with multi-team pipeline design experience.

Engineering Excellence: Proven track record of operating platforms used by multiple downstream teams. Strong instincts for self-service tooling, golden paths, and developer experience.

Domain Context: Experience supporting AI or data-intensive workloads in production.

Preferred Skills & Experience

Guidewire Knowledge: Prior experience with Guidewire Cloud or insurance/regulated-industry platforms.

MLOps: Experience building MLOps platforms, model evaluation pipelines, or LLM observability stacks.

Security: AWS security specialization or familiarity with SOC 2 / compliance-driven environments.

Multi-Region: Experience operating production platforms across multiple AWS regions.

Interested in this position?

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.