Sr. Project Lead, Program Implementation

Position Title: Sr. Project Lead, Program Implementation

Status: Full Time, Permanent

Rate: $76,417 - $89,153

Work Location: Hybrid - 1 day per week in the office at 2085 Hurontario Street with occasional work at hospital sites – Mississauga, Credit Valley Hospital and Queensway Health Centre sites.

ABOUT US

At Trillium Health Partners Foundation (THPF), we envision a future where health care transcends expectations and every member of the community has access to the care they need, when they need it the most.

Our vision is bold: build a new kind of health care for a healthier community.

We are the driving force behind Trillium Health Partners. Our team is raising money for the hospital so that millions of patients in the West GTA and surrounding communities have access to the care they need. Trillium Health Partners is comprised of Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre and is one of the largest community-based, academically affiliated acute care facilities in Canada serving one of the fastest growing populations in the country. Trillium Health Partners is a teaching hospital affiliated with the University of Toronto and home to the Institute for Better Health, the hospital’s research, and innovation engine. It is also the regional specialist for over 14 programs such as cardiac, cancer, stroke, neurology, mental health and so much more. Our doctors and nurses partner with your local hospital to offer highly complex care.

Our 60+ member team is comprised of exceptional talent, with diverse backgrounds and expertise dedicated to raising the crucial funds needed to address the highest priority needs of our hospital.

We operate with respect, collaboration and a drive for excellence and have already made a massive impact! Our fundraising milestones include securing the largest donation ever made to a hospital in Canada by Peter Gilgan and the Peter Gilgan Foundation of $105 million to help build the future home of The Peter Gilgan Mississauga Hospital. We also secured the largest corporate match by Orlando Corporation of $75 million to support development of the new hospital, mental health and research and innovation.

While we love setting records, we are hungry for more and need your help getting there.

Join us to help revolutionize the future of health care in the West GTA.

THE ROLE

The Sr. Project Lead, Program Implementation plays a critical role in bringing strategic initiatives to life by translating vision into scalable, sustainable operations. This role is responsible for leading the rollout, implementation, and continuous improvement of key programs, most notably the Grateful Patient Program, ensuring alignment across philanthropy, internal stakeholders and hospital partners. This role bridges clinical teams, frontline fundraisers, and operations to build a scalable, data-driven program that strengthens major and transformational gift pipelines while ensuring an exceptional donor experience This role serves as the central program and project leader focused on translating strategy into sustainable, day-to-day operations. This role will lead cross-functional collaboration across the Foundation, to develop, refine, and standardize the systems, processes, and workflows required to support consistent implementation at scale.

This is not a frontline fundraising role. Rather, it is an operational leadership position requiring strong project management skills, change management expertise, and an understanding of how philanthropy achieves desired outcomes.

RESPONSIBILITIES

Lead the end-to-end planning, integration, and launch of strategic programs, including the Grateful Patient Program

Translate organizational goals into clear implementation roadmaps, including milestones, success metrics in partnership with program owners, and governance structures

Ensure programs are designed for scalability while remaining donor and patient-centered, and aligned with organizational values

Serve as the primary project manager, coordinating timelines, deliverables, risks, and dependencies across multiple stakeholders

Develop and maintain detailed project plans to ensure on-time, on-budget delivery

Identify and address operational, process, and change management challenges that may impact program success

Collaborate closely with philanthropy teams, clinical leaders, and operational partners to align program activities with existing workflows

Facilitate cross-functional collaboration that respects donor intent, enhances patient experience, and integrates within clinical environments

Develop and oversee program materials, tools, and resources to support implementation

Lead stakeholder engagement and readiness efforts to support successful program adoption

Develop training materials, guides, and best practices for internal teams and partners

Act as a subject matter expert and internal consultant on program operations and outcomes

Define and monitor success metrics in partnership with internal teams

Gather feedback from stakeholders to refine processes and improve effectiveness

Drive continuous improvement to enhance efficiency, consistency, and overall program impact

SKILLS & EXPERINCE

5–8 years of experience in program management, project management, or operational leadership roles

Experience in healthcare, philanthropy, non-profit, or similarly complex stakeholder environments is an asset

Proven experience leading cross-functional initiatives and implementing programs at scale

Strong organizational and prioritization skills with the ability to manage multiple demands

Experience working within structured policies (e.g., privacy, donor guidelines, compliance frameworks)

Collaborative, adaptable, and solutions-oriented mindset

Strong ability to manage complex, multi-stakeholder projects with competing priorities

Demonstrated success supporting organizational change and driving adoption of new processes

Ability to translate strategy into actionable plans and operational workflows

Exceptional relationship-building skills with the ability to influence across teams and levels

Experience defining metrics, analyzing performance, and using data to inform decisions

Excellent written and verbal communication skills, including the ability to develop presentations and materials

Every application is reviewed by a human recruiter and all hiring decisions are made by people. All positions posted on the Trillium Health Partners Foundation Careers Site represent current vacancies, unless otherwise posted in the job description.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners Foundation will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

We thank all those who apply but only those selected for further consideration will be contacted.