Director, Product (Funding)

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As Product Director, Funding, you will bring deep expertise in the Canadian payments industry to define, lead, and drive the strategy, execution and development of a critical line of business for FCT. The mandate is to design, define and build funding and secure-payments products, including net new products from the ground up. The role involves managing the full product lifecycle.

HERE’S HOW YOU’LL CONTRIBUTE:

Develop vision, strategies and objectives that meet the overall goals of Funding solutions

Translate ideas into concrete strategies, product requirements and/or processes.

Lead the development of new business opportunities, managing the end-to-end product lifecycle from discovery through delivery and ongoing iteration

Collaborate with the IT Product Development team to define vision, prioritize work, and support delivery through daily active participation

Lead product demos with customers to capture feedback and drive a continuous feedback loop into the delivery team

Leverage data and insights to drive decision-making, prioritize work, and continuously improve product outcomes

Grow existing products by managing/building/supporting sales and marketing development, product enhancements, and customer experience enhancements.

Champion your business and products across FCT. Build relationships with internal partners and provide guidance to them as they support the businesses in achieving business goals.

Continually increase your expertise though analysis of key metrics; discussions with internal and external stakeholders, competitive analysis.

Manage day-to-day situations, challenges, and opportunities on the Funding businesses.

Actively participate in annual strategic planning, as well as ongoing tracking/adjustments to business plans. On an ongoing basis you will identify opportunities/risks as well as recommend ideas and solutions.

HERE’S WHAT YOU’LL BRING

At least 7 years’ experience in the Canadian payment industry including meaningful understanding of ISO requirements, open banking

Proven capability with new product development from strategy to execution

Experience collaborating with cross-functional teams to leverage AI tools for rapid prototyping of high-fidelity, functional applications

Demonstrated ability to work independently and collaboratively in a demanding fast paced environment.

Ability to analyze and apply data to develop insights and make recommendations.

Willingness to innovate and explore new opportunities

Customer centric mindset and a desire to explore technology solutions to solve business challenges.

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

Group retirement savings plan with company match

Paid holidays and generous paid time off

Hybrid work arrangements

Paid volunteer opportunities and charitable donation matching

Employee recognition programs that include referral incentives

Potential for performance-based incentives

The opportunity to participate in our stock purchase plan

And more!

As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.