Sales Development Representative - East Coast

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.

Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams.

The ideal remote candidate will sit Central to East coast and will report to a Manager of Sales Development in the East.

You Will:

Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services.

Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools

Setting qualified prospect meetings with our Sales Executives

Strategically prospecting key account targets & contacts

Hold thoughtful and engaging conversations over the phone and email

Be the subject matter expert on Smartsheet products and services

Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and/or using our other sophisticated software sales tools

Influence and manage multiple outbound sequence campaigns in our sales engagement platform

Record and document all activity in Salesforce.com

Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives

Leverage taught sales techniques to maximize prospect interactions

Maintain a high level of activity with the intent to qualify and create exponential sales pipelines

Other duties as assigned

You Have:

Experience in a Sales/Business Development role

Desire to learn and grow, possessing a strong work ethic

Competitive spirit, self-motivated, driven, and a desire to be successful

Capability of understanding customer pain points, and requirements and delivering a response presenting Smartsheet as a solution

Aptitude to manage numerous requests and time demands concurrently while achieving production goals from assigned territory or set of accounts

Contribute to the team effort and play an essential part in the smooth running of teams

Excellent verbal and written communication skills

Passion for working with new technologies and new technical concepts

Ability to deal well with adversity, remaining driven and resilient

Experience using CRM, sales engagement platform, and prospecting tools preferred

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths - because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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