Payroll Specialist

The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

In this role, the Payroll Specialist will report to the EMEA Payroll Manager and be part of the Colleague Servicing Team (CS). You will play a key role in delivering accurate, compliant, and timely payroll across multiple EMEA markets, ensuring an exceptional experience for colleagues.

You will be responsible for executing payroll processes end-to-end, partnering with internal stakeholders and external vendors, and driving continuous improvement across payroll operations. This role requires strong payroll expertise, attention to detail, and the ability to operate effectively in a dynamic, evolving environment.

3–5 years of experience in payroll processing or related field, ideally within a multi-country EMEA environment

Strong knowledge of payroll processes, statutory requirements, and tax regulations

High attention to detail and accuracy with strong analytical skills

Proven problem-solving and troubleshooting capabilities

Strong stakeholder management and relationship-building skills

Ability to work collaboratively and influence across teams

Excellent verbal and written communication skills

Strong oral and written skills in English

Strong customer service mindset and responsiveness

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.