Customer Service Representative

The shift is Tuesday thru Friday 12pm-8pm and Saturday 9am-5pm

Job Description:**

Greets customers in a professional manner. Inquires as to how the customer can be assisted.

Observes HIPAA guidelines at all times.

Always inquires if there are any questions or if a pharmacist is needed to explain the item they are picking up.

Answers phones quickly and in a professional and positive manner. Takes information from customers, physician offices and other facilities correctly and completely. Assures that all information is handled discreetly.

Transfers calls appropriately to pharmacy technician and/or pharmacist

Other duties as needed or requested.

Job Requirements

STRONG COMPUTER SKILLS. EXCELLENT ORGANIZATIONAL SKILLS. EXCELLENT TELEPHONE MANOR. STRONG PROBLEM-SOLVING. STRONG COMMUNICATION SKILLS. DETAIL-ORIENTED AND THE ABILITY TO WORK INDEPENDENTLY.

SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: 1. High School diploma or equivalent. 2. Previous pharmacy or a health care setting experience preferred.

3. Current New Jersey Pharmacy Technician License preferred. If currently not registered must apply within 10 days of hire.

4. PTCB Certification preferred. If not certified must have the ability and willingness to successfully complete a pharmacy technician certification program with 6 months of practical experience

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Education:

High school or equivalent (Required)

Experience:

LTC pharmacy: 2 years (Required)

License/Certification:

Pharmacy Technician License (Required)

Shift availability:

Night Shift (Required)