Sr Director Experience Platform & AI Experience

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

Dayforce is transforming into an AI-native, agentic HCM company. To make that transformation real, we need a senior product and engineering leader to build the platforms, systems, standards, and AI-enabled experiences that power the next generation of work.

The Sr. Director Experience Platform & AI Experience will own the vision, strategy, roadmap, architecture, and execution for Dayforce’s foundational experience platform. This leader will guide the Product Management and Engineering teams responsible for Web Platform, Accessibility, Globalization, Mobile, AI Experience foundations, and related design system capabilities.

This is a transformation role at the intersection of experience design, platform product management, engineering, applied AI, developer experience, and enterprise SaaS. You will help Dayforce move from traditional HCM workflows to intelligent, agentic experiences that anticipate needs, guide users, and amplify human potential, while making the experience platform a force multiplier for every product team, engineer, designer, and customer we serve.

What You’ll Lead

Experience Platform Strategy

Define and drive the vision, strategy, roadmap, architecture, and operating model for the platforms, frameworks, and capabilities that power Dayforce experiences across web, mobile, AI, and future channels.

Establish standards for consistent, accessible, global, scalable, and high-quality product experiences across the suite.

AI Experience and Agentic HCM Foundations

Lead the evolution of Dayforce’s AI Experience platform, enabling intelligent, contextual, and agentic product capabilities across products, personas, and workflows.

Translate Dayforce’s Agentic HCM vision into reusable platform capabilities that help product teams move from traditional workflows and feature-based AI toward scalable, AI-native experiences.

Partner with Design, Research, Product, Engineering, Data Science, Security, Cloud, and Architecture teams to ensure AI experiences are human-centered, secure, performant, measurable, and enterprise-ready.

Web, Mobile, Accessibility, and Globalization

Own the horizontal technical systems that enable teams to build cohesive, accessible, performant, localized, mobile-ready, and high-quality product experiences.

Champion accessibility, inclusion, globalization, and mobile-first thinking as core platform principles rather than downstream compliance activities.

Developer and Builder Experience

Create platforms that internal teams want to use by improving the tools, APIs, components, services, documentation, reference architectures, and AI-assisted workflows that help product teams build better software faster.

Build trust with developers through platform capabilities that are reliable, extensible, well-governed, thoughtfully designed, and easy to adopt.

AI-Native Software Development Lifecycle

Drive adoption of AI-augmented ways of working across ideation, requirements, prototyping, design, code generation, testing, review, release, observability, evaluation, and iteration.

Ensure AI improves speed, quality, experimentation, and time to market while preserving human judgment, craft, security, compliance, and technical rigor.

Experience Quality and Measurement

Establish a framework for assessing and improving experience quality and technical rigor across the Dayforce suite.

Connect platform investments to measurable outcomes such as product quality, engineering velocity, accessibility maturity, customer satisfaction, adoption, productivity, AI readiness, and business value.

Cross-Product Experience Architecture

Collaborate with senior leaders across Product, Design, Engineering, Research, Strategy, Cloud, Security, and Customer teams to shape cross-suite experience blueprints, platform standards, future-state journeys, prototypes, and product visions.

Bring clarity to ambiguous, enterprise-wide problems that span teams, products, workflows, and channels.

Organizational Leadership

Build, mentor, and lead a high-performing product and engineering organization across multiple platform teams.

Set a high bar for talent, create clear ownership, develop leaders, remove bottlenecks, and foster a culture where technical rigor, customer empathy, design excellence, accessibility, inclusion, and execution discipline reinforce one another.

Skills and experience we value

We are looking for a senior leader who combines platform thinking, AI fluency, product judgment, engineering credibility, operational discipline, and deep commitment to experience quality.

You have led a major experience platform, developer platform, AI platform, design system, mobile platform, or enterprise front-end transformation at scale.

You have built platforms for large internal product and engineering organizations, external developer ecosystems, customers, or partners. You understand that platforms earn adoption through reliability, usability, extensibility, documentation, enablement, governance, and trust.

You have helped an organization adopt AI-augmented product development or software engineering practices, and you actively use AI in your own day-to-day work.

You can engage deeply with senior engineers and architects on system design, APIs, front-end architecture, mobile platforms, design systems, accessibility, CI/CD, observability, cloud infrastructure, agentic AI patterns, retrieval-augmented generation, orchestration, evaluations, and latency-versus-quality tradeoffs.

You are fluent in both customer experience and technical architecture, with the ability to move comfortably from executive strategy to system design decisions.

You have worked across design, product, engineering, research, accessibility, globalization, cloud, security, and executive leadership to drive enterprise-wide outcomes.

You have a strong point of view on how agentic AI will reshape enterprise software, HCM workflows, and the future of work.

You are a boundaryless leader who brings teams together across organizational lines and is deeply focused on quality, craft, adoption, measurable impact, and customer value.

Above all, you are energized by the opportunity to help an established enterprise company reinvent how it builds, ships, and experiences software in an AI-first world.

What’s in it for you

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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