Account Director

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary:

Essential Job Responsibilities

Become an expert in the application and sale of litigation support services for your territory. These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services.

Become a trusted advisor for clients while working to identify new opportunities to upsell within their business

Partner with Sales Management to align the sales strategies in the market and meet annual revenue targets along with personal earning goals

Perform hunting activities to identify the needs of new potential clients

Schedule and attend sales calls, customer meetings, presentations and demonstrations

Account management of existing and newly added clients

Diligently work to achieve high customer satisfaction ratings

Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements

Meet daily sales outstanding goals for your assigned territory

Work within company policies to complete sales reports as assigned

Qualifications & Characteristics

Proven high-achiever with a track record of selling success where you’ve met or exceeded goals

Ability to produce a sales brag book of continual goal achievements for quotas and client satisfaction

Pick up quickly on new technology verticals and sales strategies

Excellent communicator – Presentation of complex technical details, articulate, and able to instill confidence in clients

Bachelor’s degree or equivalent work experience

The salary range for this role is $120,000 - $150,000 depending upon relevant experience and demonstrated success. You will also be eligible for sales commission plan

#LI-JA1

#LI-REMOTE

Your specific salary will be determined based on several factors:

Location-based market rate for the role

Your abilities in relation to the job specification

Performance during screening and interview

Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

Build trust-based partnerships

Nurture long-term relationships

Remove collaboration barriers

Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

Use storytelling to build buy-in

Align communication with organizational goals

Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

Use data to identify improvement opportunities

Make informed decisions

Align team goals with boarder strategy

Empower teams to manage their own goals

Translate vision into clear priorities

Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

Improve workflows for team efficiency

Use clear documentation and expectations

Resolve issues quickly using data and feedback