Operations Supervisor

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Location: Wellingborough

Salary: £35,090.00

Hours: Monday - Friday 5.45am - 2.15pm

Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.

Leading and managing and team to achieve and exceed SLAs

Distributing work orders and ensuring the workload of the employees

Steering, coordinating, and implementing processes as well as planning the daily business activities

First point of contact for all process and technical faults and forwarding of reports to the involved departments

Identifying issues or problems and initiating corrective measures and success control

Ensuring SLA compliance

Working in the SAP system

Participating in resource planning (staff and infrastructure)

Creating and evaluating reports

Ensuring the quality and service level specifications

People management activities

Qualifications

Experience of working with computerised systems

Experience and understanding of working in a temperature-controlled environment an advantage

Able to demonstrate reliability, good time management and organisation skills

Good written and verbal communication.

Good numerical skills and record keeping skills.

Able to demonstrate excellent attention to detail.

Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.

Strong customer focus.

Additional Information

25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days

Pension contribution

A life assurance policy that pays out 4 x Salary

Employee Assistance Programme that provides you with confidential support, information, and advice to help you

Employee Discount Scheme through Benefit Hub

Free car parking

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

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