Talent Acquisition Specialist

Department: People & Culture / Human Resources

Reports To: Recruitment Manager

Location: Torrance, Ca in office

Position Summary

The Talent Acquisition Specialist is responsible for managing key employee experience processes across the full employee lifecycle, including onboarding & offboarding for all USA, Canada & Mexico stores. This role ensures a seamless and compliant employee experience from hire to separation while supporting both Retail (store teams) and Support Center (corporate teams).

The ideal candidate is highly organized, detail-oriented, and passionate about delivering a positive employee experience in a fast-paced, multi-site retail environment.

Key Responsibilities

Onboarding & New Hire Experience

Coordinate and manage end-to-end onboarding for new hires across Retail and Support Center

Ensure completion of new hire paperwork, background checks, I-9 verification, and system setup

Partner with hiring managers to ensure a smooth and engaging first-day experience

Monitor onboarding progress and ensure timely completion of required training and documentation

Offboarding & Employee Transitions

Manage the offboarding process for voluntary and involuntary separations

Ensure accurate and timely system updates, final pay coordination, and exit documentation

Conduct exit processing in partnership with HR, Payroll, and IT

Maintain professionalism and consistency throughout employee exit experiences

Employee Experience & HR Support

Serve as a key point of contact for lifecycle-related employee inquiries

Support consistent and positive employee experience across all stages of employment

Partner with HR Business Partners, Payroll, and Talent Acquisition on employee transitions

Identify process improvements to enhance efficiency and employee experience

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field (preferred)

2–4 years of HR experience, preferably in HR operations, onboarding, or employee support roles

Experience in retail or multi-site environments strongly preferred

Knowledge of onboarding processes, unemployment claims, and accommodation practices

Strong attention to detail and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Strong communication and customer service skills

Experience with HRIS systems preferred

Key Competencies

Employee experience mindset

Strong organizational and process management skills

Attention to detail and accuracy

Confidentiality and professionalism

Problem-solving and follow-through

Collaboration across HR functions

Adaptability in a fast-paced retail environment

Success Measures

Smooth and timely onboarding and offboarding processes

Accurate and compliant unemployment and accommodation case handling

Positive employee experience during transitions

Strong documentation accuracy and audit readiness

Effective collaboration with HR, Payroll, and external partners

Continuous improvement of lifecycle processes