Supervisor Project Support

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Supervisor, Project Support is a leadership position responsible for overseeing the day-to-day operations of the Project Support team members, ensuring the precise execution of key program activities, and fostering the professional growth of team members. Operating with a high degree of autonomy, this role will serve as a key partner to Program Managers, driving data integrity, financial accuracy, and process excellence across the portfolio.

Essential Duties and Responsibilities:

Team Leadership & Development:

Lead Project Support team members, including training and performance management

Establish clear goals and objectives for the team, ensuring workload is effectively prioritized and aligned with departmental and organizational goals

Champion a culture of continuous improvement, collaboration, and knowledge sharing within the team

Project Coordination & Execution:

Oversee critical project support functions, including the meticulous management of resource records within the Planisware database, ensuring high data integrity in close collaboration with other leads and supervisors

Partner with Project Managers to create and maintain comprehensive project documentation, distribute project plan updates, and manage SharePoint collaboration sites

Proactively manage stakeholder communication and follow-up to ensure alignment with project timelines and deliverables

Financial & Data Analysis:

Drive assigned regional team's financial activities, including budget tracking, supporting the monthly financial close process, and resolving accounts payable issues

Collect and analyze data from diverse sources to prepare insightful reports and presentations for PMO leadership, highlighting key trends and performance metrics

Work with Regional Business Analyst to ensure compliance to Zebra Contractor and Agency Worker (Time & Material) end-to-end processes

Utilize a deep understanding of Program Management processes to provide guidance, training, and support to Program Managers and the broader project teams

Process Improvement:

Proactively identify opportunities for process optimization within the Program Management support function

Lead initiatives to design, implement, and document improved workflows that enhance efficiency, accuracy, and scalability

Report weekly status updates on team activities and process improvement initiatives to senior management

Key Skills and Competencies:

Leadership: Proven ability to lead, delegate, and motivate a team, with a strong aptitude for training, coaching, and knowledge transfer

Project Management Acumen: Fundamental knowledge of project management disciplines, methodologies, and tools

Technical Proficiency: High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Smartsheet, and Confluence

Communication: Exceptional written and verbal communication skills, with the ability to manage stakeholder expectations and report effectively to senior management

Organizational Skills: Superior organizational, time management, and multitasking abilities with a keen attention to detail

Adaptability: Demonstrated ability to navigate change, solve problems proactively, and adopt new technologies and skills quickly

Preferred Systems Knowledge: Experience with Planisware and data visualization tools such as Power BI is a plus.

Minimum Education or Equivalent: Bachelors degree in Business Administration, Project Management, or a related field is preferred. Candidates who have 5+ years of experience in administrative roles will be considered in lieu of a degree

Minimum Work Experience: 5+ years of relevant experience in project coordination, project management, or a related support function, with demonstrated experience in a leadership or supervisory capacity

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .