Manufacturing Directory Services - RDT Identity & Access Management

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

We are looking for an IT senior engineer to join one of our teams in Roche Digital Technology.

In Roche Digital Technology we focus on delivering technology that evolves the practice of medicine and helps patients live longer, better lives.

You will be responsible for the Design and Implementation of Directory Services (mainly Microsoft Active Directory) solutions and tier 2-3 operational support, performance, lifecycle management and continuous improvement of the underlying technologies. You will be part of multiple initiatives or projects with multiple specialists across multiple time zones in order to achieve the organizational objectives.

Description of the area

As a Manufacturing Specialist Directory Services you would be part of a multicultural and global team protecting our information and assets from unauthorized access, security risks and cyber attacks.

Job Responsibilities

Collaborate in small to medium sized technical teams and contribute to the end to end design of infrastructure solutions producing and maintaining sufficient documentation.

Interact with senior internal and external partners on significant technical matters and contribute to determining success criteria and evaluation of promising solutions/technologies via Proofs of Concepts (PoC’s) and feasibility studies.

Providing 2nd and 3rd level support. Operationally manage and support and implement the Directory Services Infrastructure on premises for manufacturing environments and its associated compliments and applications.

Proactively monitor systems and platforms for performance, availability and capacity management and ensure that the solution and component escalations are minimized.

Promptly responding to customer requests, resolve incidents and implement changes, ensuring a high level of customer engagement and satisfaction

Understanding, implementing and following relevant concepts of ITIL, GxP and Project Management. These include Request Management, Incident Management, Change Management, Problem Management, Document Management, Qualification and Validation and Project Management

Actively focusing on own self-development and creating actionable plans to improve

Provide 24x7 on-call support. Flexibility regarding working hours

Occasional international travel is required

Qualifications

Education / Experience

Bachelor's Degree in computer science, engineering or related discipline; or recognition of prior working experience which is equivalent.

4+ years experience administering and advance troubleshooting in Active Directory

Robust experience working in a major global organization, preferably in a regulated industry

Technical Skills

Strong design and hands-on technical background. Solid experience on Microsoft Active Directory, Lightweight Directory Services (LDAP) and desirable in Entra ID.

Powershell Scripting skills will be required

Ability to apply tools, principles, concepts, and techniques related to requirements, data, usability, and process analysis in practical scenarios

Skill in evaluating change and technology impacts with increasing accuracy, and breaking down complex technical concepts with minimal guidance

Additional Qualifications

Proven interpersonal skills to interact effectively with individuals in multiple countries and in varying cultures

Willingness to continually evolve, acquire and maintain the technical and soft skills appropriate to the requirements of this position

Committing to operational excellence, with a willingness to cross-train and to learn additional technical expertise

Taking a proactive, collaborative and supportive approach when interacting with colleagues

Strong customer focus and a highly responsive service delivery and support ethic

Adaptable to change in a large organization

Excellent communication negotiation and documentation skills

Strong spoken and written English

Strong analytical and logical reasoning skills to identify discrepancies, challenge assumptions, and confidently present solutions

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Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.