Copywriter

Copywriter (CRM / Lifecycle) — 12-Month Contract | Downtown Toronto (Hybrid)

A leading Canadian financial institution is building out its in-house marketing team and looking for an intermediate copywriter to embed within an agile, squad-based delivery model. You'll sit alongside designers, strategists, and marketing partners, writing the 1:1 client communications that real people open in their inbox and banking app.

This is lifecycle and CRM writing, not brand or campaign work. Day to day, you'll be crafting personalized email, in-app messaging, and digital banking touchpoints that drive how clients engage with everyday banking products—subject lines, body copy, CTAs, and the kind of clear, plain-language writing that has to land in a few seconds. Strong writers who can take a strategic brief and turn it into a client journey (and who don't mind a legal and compliance review on the way there) will do well here.

What we're looking for:

3–5 years of copywriting experience, with real work in lifecycle, CRM, or 1:1 client communications

A portfolio that shows digital writing—email, app, or client comms (not just brand or social)

Comfort writing inside a regulated environment with brand, legal, and accessibility standards

Someone who collaborates easily with designers and can hold their own point of view in a squad

Nice to have: agency background, and previous experience in financial services or a large enterprise.

The details: 12-month full-time contract with potential for extension and conversion. Hybrid, 3 days onsite in downtown Toronto. Pay is between 30/hr-40/hr depending on overall experience.

If this is your lane, apply here or reach out—happy to walk you through it.