Senior Manager

Family Group: Administration

JOB PURPOSE

The individual will spearhead the development and implementation of Value Based Care (VBC) strategies and portfolio in support of NHG's vision for population health across the spectrum of care.

This includes driving cluster-wide initiatives across acute hospitals, polyclinics, and national specialty centres to optimise clinical outcomes, patient experience, and resource utilisation. This role requires a strong understanding of healthcare delivery, data analytics, and value-based care principles.

Work closely with NHG institutions, the individual will coordinate and scale VBC initiatives, translating complex healthcare data into actionable insights that inform care delivery improvements. The individual will also collaborate across institutions and with external stakeholders to drive alignment and adoption of outcome-driven care models, in close partnership with clinical stakeholders, Operations, Value and Finance colleagues across NHG to ensure that desired value-driven improvements are implemented effectively and sustained at scale across the cluster.

DUTIES & RESPONSIBILITIES

Duties & Responsibilities

Percentage of Time Spent

Measurement

People Leadership

Guide the team members to deliver data-driven insights, catalyzing stakeholder discussions to drive alignment on care models that prioritize value-based care principles.

40%

People Leadership and capability building. Apply structured thinking to break down complex problems.

Driving Data-Driven Value-Based Care through Collaboration

Drive discussions focus on aligning care models with value-based care principles, emphasizing quality, patient outcomes, and cost-effectiveness.

Leverage data-driven insights to collaborate closely with institutions to identify opportunities for improvement in care delivery and resource utilization.

Partner with institutions to develop and implement strategies to optimize key resources, manage costs effectively and improve the quality of care to patients.

40%

Facilitate alignment across diverse stakeholders (clinical, operations, finance, institutions). Translating complex data into actionable strategies.

Continuous Improvement of Team Effectiveness

Stay abreast of data analytics trends and emerging value-based care practices and incorporate enhancements into the team's strategy and operations.

5%

Adaptation to evolving strategies and data analytics methods.

Development of Management Reports and Presentations

Prepare regular quarterly reports, meeting papers, and presentation materials for senior management and MOH.

10%

Succinct & impactful presentation materials.

To undertake any other duties assigned by the Supervisor

5%

QUALIFICATIONS

Education: Minimally a Bachelor's Degree, with at least 8 years of working experience in healthcare.

Experience: Demonstrated experience in leading and developing a team, fostering a collaborative and high-performing work environment.

Skills & Knowledge: Proven track record of using Tableau for visualisation and analysis, along with a strong understanding of data management and interpretation to drive impactful decision-making.

Relevant experience in Project Management, Data Analytics and/or proficiency in programming languages such as Python and/or SQL.

Ability to work collaboratively in a fast-paced environment and manage multiple priorities.

Proven ability to interact with and influence stakeholders across the care spectrum.

COMPETENCIES / PERSONAL ATTRIBUTES

Problem-solving: Demonstrates intense curiosity and challenges assumptions; reframes persistent problems with fresh, evidence-informed perspectives, and stays current on emerging VBC practices to continuously improve approaches.

Analytical: Strong analytical skills to interpret data and performance metrics, identify improvement opportunities, and track progress towards VBC goals; comfortable using dashboards and visualisation tools and translating insights into action.

Leadership and Collaboration: Confidently facilitates discussions and drives alignment with diverse internal teams and external partners; able to interact with and influence stakeholders across institutions to deliver shared VBC objectives.

Personal Effectiveness: Meticulous and possess good organizational and coordination skills as well as good interpersonal and communication skills.

Communication: Produces succinct, impactful materials (reports, meeting papers, presentations) for senior management and external agencies (e.g., MOH), with strong attention to detail and timeliness.