Front Office Duty Manager - Eos by SkyCity

Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change.

We are thrilled to be expanding our exciting and vibrant Front Office team and are now looking for a Front Office Duty Manager to join our team on a full time basis.

About The Opportunity

Reporting to the Front Office Manager you will be responsible for overseeing the day to day Front Office operations. Your tasks will include:

Oversee daily Front Office functions and maximise productivity

Lead and train colleagues in line with Eos brand pillar, ensuring they have the necessary tools and equipment to perform their roles with confidence and warmth.

Support initiatives that drive a high level of staff engagement and promote a 'live extraordinary' guest experience

Responding to complaints from guests in a timely manner

Assist in the preparation of rosters and tax invoices

In this role we want you to be pursuing a career in a 5-star luxury hotel and be eager to develop your leadership and business acumen, whilst providing a unparalleled guest experience.

About You

Demonstrated knowledge and understanding of Front Office and Opera PMS.

Immaculate presentation with exceptional communication skills both written and oral

Proven previous management experience and ability to nurture a performance - team focused culture

High attention to detail and suburb organisational and administrative skills

What's in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

Free employee meals available at our employee restaurant

Subsidised car parking and public transport tickets.

Discounts available across SkyCity Adelaide venues.

Discount health insurance, free flu vaccinations, skin checks and other health checks.

Employee reward and recognition programs.

Fantastic career and professional development opportunities.

Access to Employee Assistance Program (EAP)

No recruitment agencies please.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.