Analyst, IT Digital Experimentation

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Information Technology Team within the Information Technology Division.

This role is responsible for managing and delivering on the Digital Experimentation program.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Establish best practices for measurement of experiments using statistical methods

Help others design, analyze and communicate the results of their experiments

Design, execute, and analyze A/B tests

Build a culture of experimentation by running successful tests, building partnerships with key stakeholders, and spreading interest in a test and learn culture

Identify opportunities for analysis and testing on the site that increase conversion or drive revenue improvement; use data to communicate recommendations to stakeholders; promote the adoption of a test-and-learn culture

Work with stakeholders to understand business needs and develop viable solutions

Ensure the experimentation program is scalable, repeatable, effective, and meets stakeholder expectations

Work with vendors and internal analytics implementation team to develop reporting strategies and ensure data is being collected properly and accurately

Collaborate with developers to set up testing campaigns

Define best practice approaches for a successful experimentation program

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor's degree in Statistics, Applied Math, Computer Science, Economics, Engineering, or related field

Proficiency in Python, R or other relevant modern programming languages

Experience with digital experimentation and causal inference

Experience with SQL

Preferred Qualifications- Education & Prior Job Experience

MS in Statistics, Applied Math, Computer Science, Economics, Engineering or related field

Experience with marketing technology tools including Adobe Analytics and Adobe Target

Skills, Licenses & Certifications

Core technical skills, including experience with SAS preferred

Ability to handle multiple responsibilities/projects on strict deadlines with minimal supervision

Outstanding analytical thinking and problem solving abilities

Ability to translate business goals to experiments

Excellent interpersonal and communication skills, with the ability to tailor your approach to different audiences

The ability to work effectively with a range of stakeholders and convey technical information in a clear and engaging way

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.