Information Technology Assistant Manager

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking an Information Technology Assistant Manager to join our vibrant team. At RHG , we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As an Information Technology Assistant Manager, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

Oversee the day-to-day IT operations, ensuring timely resolution of technical issues and providing support to hotel staff.

Collaborate with the IT Manager to implement and maintain IT systems, including hardware, software, networks, and telecommunication.

Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.

Provide training and guidance to hotel employees on IT procedures, software applications, and security best practices.

Support the installation, configuration, and maintenance of IT equipment, including computers, printers and peripherals.

Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.

Manage IT inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.

Coordinate with external vendors and service providers for IT-related contracts and support.

Qualifications

Expertise in IT systems, hardware, software, and networking.

Strong troubleshooting skills with a proactive approach.

Excellent communication and interpersonal abilities for clear user support.

Customer-centric mindset prioritizing prompt IT assistance.

Proven leadership fostering a positive work environment.

Adaptable under pressure, handling multiple priorities.

Commitment to data security and compliance.

Familiarity with hotel applications is advantageous.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.