Tableau Senior Trainer/Instructor (Customer Enablement)

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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our Instructors are more than trainers - they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you’ll guide customers from understanding to adoption, helping them unlock real business value on the Salesforce platform. Instructors play a critical role in delivering value in our Salesforce Success Plans, as our primary 1:many approach.

We’re looking for customer-obsessed individuals with strong communication skills, technical curiosity, and a passion for teaching. We invest deeply in our people - enabling you to grow into a recognized expert, a thought leader, and an influencer within the Salesforce ecosystem.

What You’ll Do

Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person

Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience

Lead engaging, interactive sessions that encourage participation, discussion, and practical application

Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations

Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs

Partner cross-functionally with Content Development, Customer Success and Product Management teams to continuously improve learning experiences

Represent Salesforce at key customer and marketing events (e.g., Dreamforce, TDX)

Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics

Stay current on Salesforce innovations, enterprise technology trends, and modern learning methodologies

Course Ramp & Subject Areas (within first year):

Build expertise across Tableau, as well as core Salesforce technologies (Data Cloud, Agentforce etc.)

Ramp and deliver core Tableau, Data Cloud and Agentforce courses as well as our workshops. into additional Salesforce clouds as business needs evolve

Requirement:

Have the required residential/citizenship status to be able to deliver training to government agencies of Singapore (such as, but not limited to, Govtech etc.)

Experience with Tableau Desktop as a minimum, at an advanced level

3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role

Demonstrated technical aptitude with enterprise systems, platforms, or software products

Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions

Ability to quickly learn new technologies and explain them in a structured, engaging way

Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)

Comfort facilitating live demos, hands-on exercises, and interactive discussions - including troubleshooting and debugging in real time

Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments

Preferred Qualifications

Prior experience with Salesforce (Data Cloud, Agentforce)

Background in roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager

Salesforce Certified in Data Cloud, and/or Agentforce Specialist

Experience supporting customer adoption, change management, or digital transformation initiatives

What Makes You Successful Here

Customer-Obsessed: You care deeply about learner outcomes and customer success

Clear Communicator: You simplify complexity and meet learners where they are

Technically Curious: You enjoy learning how things work and explaining why they matter

Confident Facilitator: You’re comfortable on stage, on camera, and in front of senior audiences

Continuous Learner: You’re energized by constant learning and evolving technology

Collaborative Teammate: You contribute to an inclusive, supportive team culture

Trusted Advisor: You build credibility quickly and act with integrity

Why Join This Team

You’ll join a passionate global community of Salesforce Instructors who are shaping our customer’s careers and defining how learning happens in the AI era. We invest in your growth, your expertise, and your voice - empowering you to become not just an instructor, but an influential leader in the Salesforce ecosystem.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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