Manager, Centralized Operations

SEI Investments is a leading global provider of asset management and investment technology solutions. The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Position Description:

We are seeking an experienced Payments Manager to lead our Payments function, ensuring the accurate, timely, and secure execution of all payment activities across the business. This is a senior leadership role within Investment Operations, with full ownership of operational delivery, risk management, and team leadership. The successful candidate will play a key role in safeguarding cash movements, maintaining a robust control environment, and driving continuous process improvements.

What you’ll do:

Leadership & Team Management

Lead, manage, and develop a team of supervisors and analysts

Set clear objectives and drive performance

Coach and support career development

Manage capacity and workload prioritisation

Foster a collaborative team environment with open communication and honest feedback to ensure a strong team dynamic and engaged team members

SWIFT Messaging & Payment Systems

Strong working knowledge of SWIFT messaging standards

Familiarity with the ISO 20022 migration

Understanding of SWIFT connectivity setup, BIC/SWIFT code management, and message monitoring

Experience with banking platforms and payment systems

Operational Oversight

Oversee end-to-end payments lifecycle

Ensure accuracy, timeliness, and adherence to controls

Maintain oversight of approvals and audit documentation

Act as escalation point for payment issues

Risk & Control Management

Own and maintain control framework

Ensure compliance with regulatory requirements

Mitigate operational and financial risk

Maintain segregation of duties

Process Improvement & Change

Drive automation and efficiency initiatives

Implement best practices and standards

Lead strategic and system enhancements

Stakeholder Management

Build internal and external relationships

Communicate payment status and risks clearly

Support client service delivery

What you bring to the table:

5+ years’ experience in payments or financial services

Experience managing teams

Strong understanding of payment processes and controls

Experience with incident management, risk mitigation, and regulatory compliance in an operational environment

Bachelor’s degree in finance, Accounting, or Business

Fluency in English Language (both verbal and written) essential

Attributes we value:

Excellent interpersonal and customer service skills

Strong organizational and administrative skills

Self-starter with the ability to independently manage multiple projects and deadlines

Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines

Individual who takes initiative and ownership of assigned responsibilities

Positive ‘can do’ attitude with excellent problem solving skills

Detail-oriented

Team player

Flexible / Adaptable

Strong oral and written communication skills

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. Tax Saver Travel Benefits. Bike to Work Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions. Club Supplement. Education Assistance. Competitive Family & Annual Leave Entitlements as well as 2 Paid Volunteer Days per year. Life Assurance. Annual Employee Share Participation Scheme.

We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines .