WF Receptionist and Administrator

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Facilities

Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio. We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote ecofriendly practices, all while orchestrating best-in-class facilities for our people. We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration. Our team optimises the use of physical spaces, ensuring that we align with organisational goals. This can include defining and evolving our workplace strategy, managing office layouts, seating arrangements, meeting rooms and the associated services required to ensure the successful day-to-day operation of our facilities � including the physical assets such as furniture, equipment, and infrastructure.

About the role

Ready to ensure excellence in every corner of our work environment? As our Advisor, Facilites/Admin/Transportation, you'll hold a pivotal role within Reckitt, where the seamless functioning of our physical space translates directly to our success. We're looking for a strategic and proactive leader to help us maintain a setting that's not only compliant with health and safety but also thrives in efficiency and innovation. This is your chance to impact our global workspaces, ensuring they are as dynamic and driven as our team.

Your responsibilities

Greet and welcome guests

Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Help with meeting room management and oversee servicing of rooms

Liaise and manage catering requirements

Answer questions and address complaints. Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail and parcels etc., organizing the dispatch by courier/post

Check, sort and forward emails Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.)

PO Management

Liaise with Vendors

The experience we're looking for

Excellent Customer service orientation and ethos

Proven experience as front desk representative, agent or relevant customer service position

Familiarity with office machines (e.g. fax, printer etc.)

Knowledge of office management

Fluent in English (oral and written)

Good knowledge of MS Office (especially Excel and Word & Outlook)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

The skills for success

Technical skills, Organizational skills, Communication and influencing skills, Attention to detail, Decision-making skills, Analytical and problem-solving skills, Health and safety awareness, Leadership skills, Customer service skills, Financial management skills.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality