Associate Account Manager II

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Associate Account Manager

Introduction to the Team

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

Make an impact!

As an Associate Account Manager, you will help hotel and travel partners maximize their success on Expedia Group’s platform by building strong relationships, understanding their business goals, and providing data-driven recommendations to support growth. You will work closely with partners to improve content, rates, availability, and overall marketplace performance while identifying opportunities through marketing initiatives, promotions, and revenue management strategies. Using Expedia Group’s tools, insights, and self-service solutions, you will conduct regular business reviews, monitor partner performance, and support commercial conversations that drive results. This role combines account management, partner consulting, and analytical problem-solving to help partners increase visibility, attract more travelers, and deliver exceptional customer experiences, while also developing your own commercial and relationship management skills.

In this role, you will:

Build developing relationships with partners and their account teams, including key buyers and decision-makers

Create opportunities to strengthen accounts through progress meetings, fact-finding conversations, and exploratory discussions

Learn partner business goals and challenges, then recommend products, services, and insights that align to their needs

Complete basic account plans and use data and insights to support account growth and retention

Attend partner meetings, identify stakeholders, and help guide straightforward commercial conversations toward productive outcomes

Build working knowledge of contracts, internal processes, and company offerings while partnering with more senior colleagues when additional support is needed

Support marketing campaigns, promotions, and revenue management initiatives

Monitor partner performance and market trends

Travel occasionally to visit partners

Experience and qualifications:

You have 0-2 years of relevant experience

You have a bachelor’s degree; or equivalent related professional experience

You are proficient in English and the local language of the market you support

You are a proficient communicator who can exchange clear information and build support in straightforward situations

You have growing knowledge of sales techniques, and some account management experience is preferred

You are comfortable gathering data, identifying insights, and assisting with cost, benefit, and risk analysis to support business decisions

Problem-solving mindset and willingness to learn

Positive attitude, resilience, and a growth mindset

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .

Equal Opportunity

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