Surety Associate Account Manager

Location: Louisville, Kentucky

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

In this role, you’ll work closely with a supportive team while learning the ins and outs of the Surety Bond space. You’ll help with day-to-day tasks like preparing and processing bonds, supporting client accounts, and keeping things running smoothly behind the scenes. You’ll have guidance from experienced Account Managers and Producers while you build your confidence and skills.

What makes this opportunity stand out is the growth potential. You’ll start by supporting lower complexity accounts, but as you learn, you’ll take on more responsibility and independence over time. It’s a chance to develop real, transferable skills in a specialized area of insurance that not many people know about - but offers strong long-term career paths.

If you’re someone who’s motivated, curious, and wants a professional career, this is a great way to get your foot in the door and grow into something bigger.

Responsibilities:

Assist with preparation, processing, and execution of bid, final, and commercial bonds

Assist with bond renewals, cancellations, close-outs, and premium audits within assigned authority

Maintain and update client bond files, financial records, and documentation in internal systems

Request, collect, and follow up on underwriting and financial documentation

Coordinate routine requests with surety carriers under direction of Account Manager

Assist in communicating bond status updates and routine service information to clients and producers

Prepare routine correspondence and documentation

Maintain accurate and compliant filing systems

Provide administrative support to Account Managers, Account Executives, and the Surety team

Support workflow efficiency through daily service and administrative tasks

Participate in team initiatives, training, and special projects as assigned

Continue development of surety knowledge, system proficiency, and service skills

Job Requirements:

Strong attention to detail and commitment to accuracy

Ability to work under direction while building independence

Effective written and verbal communication skills

Strong organizational and time management skills

Ability to manage multiple priorities and meet deadlines

Ability to maintain documentation and follow internal procedures

Collaborative approach and ability to support team initiatives

Ability to handle sensitive information with discretion

Education and Experience:

High school diploma or equivalent required

Obtain and maintain required insurance license(s)

Prior insurance, administrative, or financial documentation experience preferred

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Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

… and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.