Account Manager, SMB

Mimecast

USonsite$112k-$168k/yrPosted Jul 1, 2026
Posting intelligenceActively listed

Skills

excel

About the role

At Mimecast, we're redefining cybersecurity and leading the charge in human risk management. We protect businesses from evolving threats, and you'll be at the forefront. Every customer you bring on board builds something bigger - for them, for us, for our communities, and for your career. Simply put - when we grow, you grow.

We set you up to win. Top-tier enablement, smart coaching, and real insights mean you'll smash quotas, not just hit them. You get the tools and knowledge to sell with confidence, turning complex sales cycles into closed deals.

Your career path? It's yours to shape. Compelling commission, clear progression, and chances to lead, specialize, or pivot - you decide what's next. Here, success isn't just about the deals you close. It's about your progress, your influence, your impact.

Ready to push boundaries and accelerate your career? Let's make it happen.

Join our dynamic SMB Customer Development Sales Team where determination and innovation thrive. We're seeking sales professionals who excel at exceeding targets, forging lasting relationships, and driving revenue growth in the ever-evolving cybersecurity landscape.

What you’ll do:

Achieve upsell revenue targets on a monthly, quarterly, and annual basis.

Collaborate with the Partner/Channel Development team to devise and execute account plans.

Implement sales activity plans to meet revenue quotas, prioritizing relationship-building with existing clients.

Drive sales of new technologies within the current customer base, identifying and capitalizing on revenue opportunities.

Manage KPI reporting and CRM upkeep for efficient business administration.

Adhere to sales methodology and processes, ensuring end-to-end execution.

What you’ll bring:

IT sales experience, with a focus on Email, Messaging, Security, or Storage preferred but not mandatory.

Demonstrated success in achieving new business sales targets.

Experience in both direct and indirect sales roles is advantageous.

Understanding of corporate IT teams and their procurement processes.

Strong business acumen and commercial awareness.

The US OTE range for this position is $112,000-$168,000 + benefits. This reflects the minimum and maximum target for new hire on-target earnings for this position. This position may also be eligible for other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Compensation

This Customer Success Manager role pays $112k-$168k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

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