Principal Product Manager (Loyalty & Subscriptions)

About The Opportunity

We are looking for a Principal Product Manager to own loyalty at Grubhub. This role focuses on how diners find what they love and why they return, owning the strategy and roadmap across subscription, and diner retention.

This is a high-visibility role ideal for someone who thrives in ambiguity and drives decisions with data. Strong candidates have a track record of improving conversion on high-traffic consumer surfaces, experience working closely with ML and data science teams on ranking and personalization problems, and the UX instincts to translate data signals into product decisions. Experience in eCommerce or marketplace environments is preferred.

The Impact You Will Make

Own the loyalty product portfolio, with a focus on improving relevance, conversion, and diner retention

Manage strategic partnerships that affect the diner experience

Partner with design to deeply understand diner needs and translate insights into clear, high-quality product experiences

Define success metrics and run a rigorous experimentation program to improve core outcomes including CTR, engagement, and conversion

Build alignment across engineering, design, data science, and marketing stakeholders; communicate tradeoffs and prioritization decisions with clarity

What You Bring To The Table

7+ years of Product Management experience, including ownership of a high-traffic consumer surface

Demonstrated track record of improving conversion through experimentation and iteration

Strong UX sensibility and experience working closely with design to define and ship consumer-facing experiences

Data fluency with experimentation and analytics (for example: defining success metrics, designing A/B tests, interpreting results; SQL or equivalent analytics tooling experience)

Experience in eCommerce, marketplace, or other consumer product environments

BA/BS required; MBA is a plus

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome - and encouraged - to be in the office up to 5 days a week if it works for you.

#LI-Hybrid

New York: $193,500 per year.

Illinois: $174,000 per year.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

A Final Note

At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.