Commercial Lines Account Manager
About the role
Commercial Lines Account Manager
Join a Team That Puts People First
At FUSA Insurance Agency, insurance is about more than policies - it's about people. We partner with our retail agents to provide exceptional service, expert guidance, and peace of mind to the clients they serve.
We're looking for a Commercial Lines Account Manager who enjoys building relationships, coaching producers, solving problems, and delivering outstanding customer service. If you thrive in a collaborative environment and have commercial insurance experience, we'd love to meet you.
What You'll Do – We are a bit different!
As the primary point of contact for your assigned retail agents, you'll guide them through new business, policy issuance, renewals, and ongoing account service while delivering responsive, knowledgeable support.
Key Responsibilities
Build strong relationships with assigned retail agents by providing exceptional customer service and support.
Partner with retail agents throughout the new business process by reviewing submissions, evaluating risks, identifying coverage needs, marketing accounts to appropriate admitted and surplus carriers, preparing competitive quotes, and serving as a trusted resource by answering coverage questions and guiding agents through the quoting process.
Manage an assigned book of business by coordinating renewals, processing policy changes and endorsements, maintaining accurate account information, identifying coverage opportunities, and delivering responsive, professional service that supports long-term agent relationships.
Visit retail agents annually to strengthen relationships and better understand their business.
Participate in company meetings, training, and carrier events.
Adapt to changing priorities and perform other duties as assigned.
What We're Looking For - Skills & Qualifications
Excellent customer service, communication, and relationship-building skills.
Strong problem-solving, organization, and attention to detail.
Self-motivated, adaptable, and able to manage multiple priorities.
Professional, collaborative, and positive team player.
Willingness to work occasional overtime as needed.
Education & Experience
Qualified candidates will have:
A current resident Property & Casualty insurance license.
Two or more years of Commercial Lines insurance experience.
A bachelor's degree or equivalent work experience.
Strong knowledge of commercial coverages, underwriting, rating, and carrier markets.
Experience with agency management systems and strong computer skills.
Professional designations such as CISR, CIC, or AFIS are a plus.
Why Join FUSA?
Our mission is simple: Care about people. Embrace excellence. Build community.
We offer a supportive team environment where your contributions matter and your professional growth is encouraged.
Benefits
Competitive salary starting at $65,000+, based on experience
Paid Time Off and paid holidays
Health insurance options
401(k) with company match
Flexible schedule (based upon position) with up to two remote workdays per week after training
Ongoing training and professional development
Job Type: Full-time (Hybrid - In-office and remote)
If you're passionate about helping others and want to make a difference for our agents and their clients, we'd love to hear from you.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Experience:
Commercial Lines Insurance: 2 years (Required)
License/Certification:
Property & Casualty License (Required)
Work Location: Hybrid remote in Denver, CO 80237
Questions about this role
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