Account Manager

Hilti Group

Burnaby, CAonsite$80k-$88k/yrPosted Jun 30, 2026
Posting intelligenceActively listedReposted 22×, possible evergreen/ghost posting

Skills

salesforcego

About the role

Deliver solutions that transform how construction gets done.

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

What You'll do

Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships

Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory

Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace

Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

What You’ll Bring

This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the Canada at the time of application and remain authorized for the duration of employment without the need for sponsorship.

At least three years of outside sales experience – preferably in an environment with set targets

Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments

Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive

Excellent time and territory management skills

Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time

Work a flexible and varied schedule

Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying

High School diploma or GED required; Bachelor’s degree preferred

What’s In It for You

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000 - $88,000 with bonus at target of $13,000-$18,000.

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:

Medical/Dental/Vision effective the first day of the month following employment

Team member Only coverage premiums paid by Hilti

Basic Life, Accident and Disability (AD&D) insurance paid by Hilti

Business Travel Accident paid by Hilti

Basic Dependent Life Insurance paid by Hilti

Option Life, AD&D, and Critical Illness for team member and dependents

Short-term Disability paid by Hilti

Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting

Generous Paid Time Off policy and holidays including two days to give back to your local community

Paid parental leave, sabbaticals, military leave

Up to five days per year of back-up daycare

Employee Assistance Program (EAP), company-paid wellness screenings

Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Working Conditions: Combination of home office, meetings, driving company vehicle to make sales calls at customer’s office, and making jobsite visits will be expected. Occasional overnight travel may be required.

Adverse Working Conditions:

Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the year

Construction jobsites may also expose Account Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites

Safety Equipment Required:

Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Occupational Safety & Health Association (OSHA), and General Contractors

Physical Requirements:

Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Compensation

This Customer Success Manager role pays $80k-$88k/yr. Within typical range for customer success manager roles in Canada.

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