Manager-Sales Loyalty

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T’s Sales team and help connect customers with innovative solutions in, fiber, wireless, cloud, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and

community.

Have the opportunity to lead talented professionals, develop future leaders, and make a meaningful impact on millions of customer interactions by delivering exceptional customers experiences while driving results in a highly collaborative and engaging culture. What makes this opportunity so special?

A customer first culture

Collaborative & supportive leadership teams

Strong focus on employee development and career growth

Industry leading benefits

The chance to work for a company consistently recognized as one of the best places to work

Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.

Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.

Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.

Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.

Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor: Yes

Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.

Our Manager-Sales Loyalty earns between $61,700 - $92,500USD Annual + commissions with a total target compensation of $84,700 - $115,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

AT&T internet (and fiber where available) and AT&T phone

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Ready to join our sales team? Apply today

Our Manager-Sales Loyalty jobs earn between $61,700.00 - $92,500.00 + commission $23,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Chicago, Illinois

Salary Range:

$61,700.00 - $92,500.00