Senior Assistant Manager / Manager, Office of CMIO (Data Science, 2-Year Contract)

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The Job Holder will be part of a dynamic team of Data Analysts, Data Scientists, and Software Developers working at the innovative intersection of Complex Care, Population Health, and Artificial Intelligence. Working closely with clinicians and operational teams, they will research, develop, and deploy advanced AI applications and solutions that drive meaningful improvements in patient care outcomes and operational efficiency at NUH.

The Job holder will take ownership of the end-to-end AI application development lifecycle - from problem framing and exploratory analysis through to application development, deployment, and monitoring in production environments. They will apply their knowledge of application development, large language models and AI frameworks to complex healthcare landscape, translating clinical & operational constraints into scalable, evidence-based solutions. The role also involves close collaboration with different service team to ensure AI applications are integrated seamlessly.

The Job Holder is also responsible for the integrity and security of application developed, applying proper data governance and protection practices across all initiatives in line with NUH's mission and vision.

Key Responsibilities

AI Solution Development

Lead the research, design, and deployment of LLM-based and agentic AI solutions to address clinical and operational challenges

Design and maintain automated data pipelines and prompt engineering workflows to support LLM application development

Clean, preprocess, and validate data to ensure accuracy, consistency, and completeness for retrieval-augmented generation (RAG) pipelines

Apply advanced natural language processing methods to explore and extract insights from large healthcare datasets

Develop and deploy LLM-powered applications and agentic AI systems, including multi-agent orchestration frameworks

Design and implement LLM-powered solutions for care pathway optimisation, clinical decision support, and automated documentation

Provide advanced AI development support for clinical research and quality improvement initiatives

Collaborate with GTO and AIO for integration of LLM solutions with existing clinical platforms and data infrastructure

Develop application performance monitoring frameworks and explainability outputs to assess solution effectiveness and communicate findings clearly to non-technical clinical and operational audiences

Data Quality and Monitoring

Monitor data integrity through systematic validation and quality checks

Identify patterns, trends, and correlations in healthcare data

Prepare clear reports and intuitive visualisations for both technical and non-technical stakeholders

Collaborate across teams to understand and address data needs

Data Governance and Protection

Ensure compliance with NUHS Data Governance Guidelines, PDPA, HBRA, and relevant regulations

Implement data security measures, access controls, and secure data-sharing protocols

Process database access and data extraction requests, including anonymisation

Ensure responsible and ethical AI/LLM implementation

Other Duties

Any other duties assigned by Reporting Officer

Key Requirements

Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, or a related quantitative discipline; Master's degree preferred

Minimum 2 years of experience in data science or a related field, with exposure to healthcare environments preferred

Demonstrated experience developing and deploying LLM applications in production environments, with a GitHub portfolio showcasing LLM/AI agent projects and clear documentation of role and contributions

Hands-on experience building agentic AI systems beyond academic coursework, evidenced through public repositories, deployed applications, or detailed project case studies

Advanced proficiency in Python, R and/or SQL

Experience integrating and working with pre-built AI/ML models and LLM APIs in application development contexts

Experience with cloud computing platforms, particularly AWS

Strong understanding of CI/CD, MLOps, and DevSecOps practices

Strong analytical and problem-solving skills with the ability to translate clinical / operation contraints into AI application solutions

Strong communication, presentation, and interpersonal skills, with the ability to convey complex findings to non-technical audiences

Team player with a positive attitude and ability to work within deadlines

Ability to work independently and collaboratively in a fast-paced environment

Strong understanding of healthcare systems

Proven track record in stakeholder management and project delivery

Strong attention to detail and rigour in application development and deployment

AWS Certified Cloud Practitioner certification or higher would be an advantage

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.