Infrastructure Control Governance (APAC) – Sr. Manager

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description

The Infrastructure Control Governance (ICG) Sr. Manager is responsible for supporting the ICG (APAC) Director in operating the ICG function. This includes support of the Continuous Control Monitoring, Infrastructure Controls, Vulnerability Oversight, Issue Remediation Oversight, Audit Prep and Access Management oversight domains.

JOB RESPONSIBILITIES

This role ensures effective governance of the ICG domains (Continuous Control Monitoring, Infrastructure Controls, Vulnerability Oversight, Issue Remediation Oversight, Audit Prep and Access Management) in support of the ICG Director. Specifically, responsibilities include ensuring standardized, centralized and audit-ready control documentation; design and implementation support for automated/AI driven control governance, and help establish governance guardrails for responsible AI usage in control lifecycle management. The role also requires the ability to strengthen compliance posture, while effectively supporting enterprise risk and regulatory objectives.

Program Leadership & ICG Governance

Support end-to-end execution of ICG functions aligned with Enterprise risk and compliance frameworks.

Support program vision, scaling, governance maturity across ICG domains

Establish and maintain standardized process, risk and control frameworks (design, taxonomy, ownership, lifecycle).

Manage centralized process, risk and control inventory with audit traceability.

Control Documentation

Standardize and centralize control documentation (objective, procedure, frequency, evidence, ownership) while ensuring version-control and audit-readiness.

Ability to utilize AI solutions to help generate and refine control narratives and SOPs, perform consistency validation across control library, and map controls to regulatory frameworks (SOX, NIST, FFIEC)

Control Automation/AI & Control Monitoring

Design and govern Control Monitoring dashboards which utilize Key Control Indicators (KCIs) and Control Indicators (CIs).

Enable AI-driven monitoring to identify anomalies and control failures, predict control breakdown trends, and trigger proactive alerts and remediation

Oversee control onboarding lifecycle including feasibility, UAT, and deployment.

AI Governance & Guardrails

Help ICG Director to define and implement AI guardrails which may include data privacy and secure usage controls, approved use cases for AI in control lifecycle, and validation mechanisms to mitigate AI inaccuracies

Develop method to ensure human-in-the-loop validation and auditability of AI outputs.

Align AI usage with enterprise governance and regulatory expectations.

Governance, Risk & Compliance

Ensure adherence to control frameworks (SOC, SOX, NIST, FFIEC).

Understand the general regulatory responsibilities, and key regulators, for a global financial institution.

Drive evidence-based control monitoring and reporting.

Support audit and regulatory requirements through structured documentation and reporting.

Stakeholder Management

Act as liaison across infrastructure teams to ensure risk and compliance objectives are met.

Lead governance forums and stakeholder reviews.

Partner with control owners and SMEs for control onboarding and remediation tracking.

Technical & Data Oversight

Oversee integration of data sources ensuring data quality and lineage.

Guide development of dashboards and automation solutions (e.g., Power BI, ServiceNow).

Govern UAT and deployment of monitoring solutions.

REQUIRED SKILLS

As a partner at Northern Trust, you must actively manage and mitigate risk and act with integrity. In accordance with our core values of service, integrity, and expertise, you are expected to:

Adhere to all applicable risk management programs, policies, and procedures.

Complete all mandatory training by the deadline.

Effectively support global ICG and Infrastructure leadership.

Understand how your behavior could expose Northern Trust, its clients, and financial markets to different types of risk.

Ensure that Northern Trust or its clients are not exposed to inappropriate or excessive risk.

Escalate any risk concerns, including those resulting from mistakes / errors to a manager or business unit risk officer.

Exercise diligence regarding cyber-security.

Cooperate with internal control functions (including first-line Control, Risk, Compliance, Audit, self-assigned, etc.) and applicable regulatory bodies.

Avoid conflicts of interest or behaviors that might produce unfair outcomes for Northern Trust or its clients or damage the integrity of financial markets

Experience driving multi-stakeholder review and approval cycles in a regulated environment.

Must Haves

15+ years of experience in IT Risk, Infrastructure Controls, or Cybersecurity domains.

Strong knowledge of control frameworks (SOX, SOC, NIST, FFIEC).

Proven experience in control lifecycle management, and automation programs.

Hands-on experience with dashboards and tools (Power BI, ServiceNow).

Understand general regulatory responsibilities of a global financial organization.

Experience in leveraging AI/ML capabilities for control documentation, monitoring, or analytics.

Strong stakeholder management and executive communication skills.

Good to Have:

Experience in Infrastructure Control design and standardization.

Exposure to AI governance / Responsible AI frameworks.

Experience with predictive analytics or anomaly detection models.

Strong program and transformation leadership capabilities.

Exposure to regulatory audits and sample-based testing processes.

Qualification:

Bachelor’s degree in Computer Science, Information Technology, Risk Management, or related field.

15+ years of relevant experience in Infrastructure Risk & Control, IT Operations roles.

Preferred certifications: CISA, CRISC, CISSP (or equivalent)

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.