Insurance Agent Trainee

Insurance Agent Trainee

Your potential has a place here with TTEC’s award-winning employment experience. Are you ready to move beyond part-time work in retail, fast food, or customer service? TTEC’s award-winning pre-employment experience in Charlotte, North Carolina, offers a pathway to a full-time, professional career as an Insurance Agent Trainee. #experienceTTEC

In this role, you’ll grow your career by connecting your customer service or sales aptitude to become a Licensed Property & Casualty Insurance Agent. TTEC pays you to train, study, and take your state-required licensing exam. We even cover all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.

A Typical Day

Once you become a Licensed Insurance Agent, you’ll:

Answer incoming communications from customers

Conduct research to resolve customer issues

Upsell products or services to existing customers as needed

What You Bring to the Role

Aptitude, self-discipline, and tenacity to learn and pass the state licensing exam

Access to a personal desktop or laptop with reliable internet for the self-study portion of the licensing program

At least 6 months of customer service or sales experience

Integrity to follow guidelines on maintaining client privacy

Strong customer service orientation

High school diploma or equivalent

Strong computer navigation skills and experience

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

FREE licensing course and all state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer

Base wage of $18 per hour during your training period. Once you are licensed, you will receive a base pay of $21.50 per hour and performance-based bonus opportunities

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day - and it starts with the talent behind the experience.

Primary Location: US-NC-Charlotte

Job: _Customer Care Representative