Senior Sales Operations Analyst

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.

The Senior Sales Operations Analyst is responsible for developing, executing, and continuously enhancing analytical frameworks that support decision-making across market segmentation, predictive modeling, account prioritization, territory planning, and quota setting. This role partners closely with Commercial, Finance, and other functional areas to identify growth opportunities, improve performance insights, and optimize the execution of the company’s sales strategy. As part of a lean, high-impact team, the Senior Analyst operates at both a strategic and tactical level, translating complex data into actionable insights, driving process improvements, and supporting key initiatives that enhance sales effectiveness and operational efficiency.

Responsibilities:

Participates in training and mentoring for new Sales Analytics Individual Contributors.

Leads team on reporting design projects.

Provides senior expertise with regards to the most complicated and complex reporting design needs and capabilities.

Maintains a detailed understanding of SFDC and the various data source systems in which they interact.

Runs reports as requested for each of the sectors.

Supports General Managers for each sector providing weekly reports/data.

Reacts to requests for information and extract reports.

Works with analytic team and generates more complex reports & dashboards.

Understands and comprehends the business organization and operations.

Able to build more complex reports upon request.

Manages/has rights to assign permission and accesses to various data and reports.

Generates monthly revenue and sales reporting for corporate level review and alignment with finance.

Key attributes:

Excellent analytical and modeling skills within Excel and/or Power BI

Ability to formulate problem statements and structure analysis to solve them.

Excellent relationship building and interpersonal skills

Ability to manage multiple initiatives concurrently.

Ability to work effectively in cross-functional and matrixed teams.

Advanced analytical capability to navigate complex data and translate into reliable insights and recommendations

Intellectual curiosity and innovative thinker

Ability to adapt in a changing work environment.

Client-focused mentality

Qualifications:

Bachelor’s Degree in Business, Finance, Analytics, Economics, or related fields

5+ years’ experience in a sales operations or analytics or finance

Experience supporting organizations with long, complex sales cycles (6+ months) is preferred

Experience presenting insights and recommendations to senior leadership

Experience with Salesforce and other business/sales analytics tools is a plus

Experience with Essbase and JDE financial reporting is a plus

Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental. , condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo protegido por la ley.