Project Manager III

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Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

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Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

General Project Management requires general business knowledge to plan, organize, and control resources, procedures, and timing for an administrative or business process including:

Organizing project teams, assigning individual responsibilities, developing project schedules, and determining resource requirements

Monitoring and reporting on the status of projects including cost, timing, and staffing

Ensuring adherence to internal and external quality standards (e.g., International Standards Organization)

Identifying/resolving obstacles to completing project on time and to budget

May include work managing multiple, interrelated projects (including business transformation projects)

On some projects, the work may include integrating vendor tasks into the project plan and tracking and reviewing vendor deliverables

Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not only generates own workload but outlines directions to others. Can supervise and coordinate lower-level specialists being single point of contact in complex matters.

Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team. Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope. Manages a mixed team of Specialist and Support jobs., with full employee lifecycle responsibility.

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Job Application Accommodation:

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.