Change Manager (HR Transformation/Success Factors)

Overview:

We are seeking a high-energy, motivated, and creative Change Manager with strong HR systems experience to support a large-scale HRIS transformation programme, centred on the implementation of SAP SuccessFactors.

In this role, you will play a key part in driving organisational change across a global HR transformation, ensuring the successful adoption of new HR processes, systems, and governance frameworks.

Working alongside a combination of junior and senior change professionals, you will lead the delivery of change management across a complex HRIS transformation. You will partner with programme leadership, HR, IT, Payroll, Finance, and business stakeholders to prepare the organisation for change, embed new ways of working, and ensure a seamless transition with minimal disruption.

The change programme spans multiple business areas, including corporate functions, retail operations, shared services, and third-party partners.

Responsibilities:

Lead organisational change management for the SuccessFactors HRIS implementation

Develop and execute the change strategy aligned to programme milestones and deployment phases

Conduct change impact assessments and define business readiness criteria across regions, functions, and user groups

Drive stakeholder engagement across HR, IT, Payroll, Finance, Compliance, and business leadership teams

Develop and deliver targeted communications, including executive briefings, deployment updates, and FAQs

Design and deliver training and enablement programmes, including:

Role-based training

eLearning modules

User guides and job aids

Train-the-trainer sessions

Support cutover, go-live readiness, and post-go-live hypercare

Identify and manage adoption risks, resistance, and business concerns, implementing mitigation strategies

Monitor adoption, training completion, and readiness KPIs, providing regular reporting and insights

Ensure smooth adoption of HR processes, including:

Employee lifecycle management

Performance and talent processes

Payroll integrations

Data governance and compliance

Contribute to programme governance, including RAID logs, status reporting, and stakeholder updates

Qualifications:

Undergraduate Degree or equivalent work experience

Desirable:

Additional certification in Change Management (e.g. APMG, Prosci/ADKAR)

Related Post-graduate qualification

Essential skills:

Creativity: Ability to design engaging change interventions for business and HR audiences

Stakeholder Engagement: Strong influencing skills with senior HR, IT, and business leaders

Communication: Ability to translate complex HR system changes into clear, user-friendly messaging

People Leadership: Experience mentoring and enabling teams within change or project environments

Emotional Intelligence: Strong interpersonal skills and ability to manage resistance effectively

Innovation: Ability to bring new ideas to drive adoption and engagement

Self-Management: Highly organised with a proactive, delivery-focused mindset

Tools: Proficiency in MS Excel, PowerPoint, Word, and familiarity with project reporting tools

Desired skills:

Certification in Change Management (e.g. Prosci / ADKAR, APMG)

Postgraduate qualification in a relevant field

Experience working in global, matrixed organisations

Exposure to HR data governance, GDPR, or compliance frameworks

Experience:

Undergraduate degree or equivalent work experience

5+ years’ experience in Change Management, HR Transformation, or HRIS programmes

Proven experience supporting SuccessFactors or similar HR system implementations (e.g. Workday, Oracle HCM)

Experience delivering change across multiple projects or medium-to-large programmes

Strong understanding of HR processes, including core HR, talent, performance, and employee lifecycle

Experience across the full project lifecycle (design through deployment and hypercare)

Benefits:

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges

We empower all passionate technology loving professionals by allowing them to their skills and take part in inspiring projects

Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses

Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!

Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.