BMG Business Analyst Payments

REQ-10116565

29/06/2026

Customer Journey

Amsterdam, Netherlands

€4.596,95 - €7.460,78

ING Bank

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Bank Mendes Gans (BMG) exclusively engages in cash pooling and netting for multinationals. BMG allows corporate treasurers to maximize liquidity and gain control of all cash flows. We operate a bank-independent model and we handle most of the world’s convertible currencies. Our clients are supported with a high level of professionalism and superior client service. BMG is globally recognized as a specialized bank for liquidity and cash management services and part of ING Wholesale Banking – the Transaction Services domain. In 2024, BMG legally merged with ING and kept its own branding and name, and is situated at the Herengracht in Amsterdam.

Company culture

A customer centric and result driven mentality with professional, high quality standards.

An organization that values initiative and entrepreneurship.

A true hands-on mentality.

Job description

As a business analyst in Payments you work on realizing our Payments Vision. You will be part of the Payments team and make sure that BMG complies to the latest payments standards, centralizing the payments logic, and making payments initiation at BMG more attractive for our clients. The Product Owner, together with the Customer Journey Expert, leads and manages the end-to-end customer journey design, development and implementations in this field. As a business analyst, you are the person who processes, interprets and documents business processes, products, services and software through analysis of data. The role of a business analyst is to ensure our business efficiency increases through their knowledge of both IT and business function.

You will work on continuous improving our services in close alignment with our stakeholders including ING. You initiate and implement payments improvements in the customer journeys and customer experience.

In addition, you have tangible experience with process improvement and you are able to stand for the quality and development of your product based on a clear vision.

What are you going to do

In daily close collaboration with your squad and business representatives you are continuously working on designing, developing and implementing improvements based on fact-based (customer) insights. Including that successful propositions and improvements are implemented and secured in our processes. The technique to organize the customer journey and is in full development. You will ensure that this technique is continuously improved so that the BMG employees can immediately facilitate customer requests.

Who are you?

An enthusiastic professional who gets energy from working on concrete and tangible results. You like doing that with multidisciplinary team(s) and jointly taking responsibility for realizing the purpose of your squad. At the same time, you find it important that everyone has their own responsibility and that you can apply your own expertise for the end result. Customer perspective is your primary driver.

You think and work at a Master’s level.

You are analytically strong and can structure complex problems. Furthermore, your analysis gives a clear view on potential for improvement and out-of-the-box thinking comes natural to you.

You have payments knowledge of the wholesale banking industry

You have experience with payments topics, such as Target2, Swift CBPR+, ISO Migration (MTMX), SEPA Instant/Classic Payments

Having experience with Temenos back-office applications is a preference

You have a track record of timely and correct execution of multidisciplinary complex deliveries

You have affinity with IT

You strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.

You are a naturally collaborative person who listens and invests in others to achieve common goals.

Hands-on experience in agile delivery methodology

You translate qualitative insights into relevant and impactful propositions and improvements; This enables you to connect different disciplines within BMG

Fluent in written and spoken English

Knowledge of BMG's products and processes is a preference

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.( opens in new window)

The benefits of working with us at ING include:

25-28 vacation days depending on contract

Pension scheme

13th month salary

8% Holiday payment

Hybrid working

Personal growth and challenging work with endless possibilities

An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you( opens in new window).

Questions?

Please visit our Frequently Asked Questions( opens in new window) section to find some answers on questions you might have. If you're questions are not answered, you can also contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter .

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Questions? Just ask

Anna Nagy

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